Grace Cronin
Narragansett ,RI
Summary
At The Surf Shack, I excelled in a multifaceted role, enhancing dining experiences with exceptional customer service and efficient multitasking. Demonstrated patience and empathy, effectively collaborating with the team to streamline operations. Trained new staff, showcasing leadership and a commitment to service excellence. Proven ability to adapt and thrive in fast-paced environments, embodying both hard and soft skills vital for success.
Overview
2
2
years of professional experience
Work History
Hostess, Busser, Food Runner
The Surf Shack
06.2023 - 12.2024
- Cross-trained to handle different restaurant roles, including bussing, kitchen and to-go stations.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills and balanced responsibilities.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Narragansett High School
Narragansett, RISkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Efficient collaboration
- Server support
- Multitasking
Timeline
Hostess, Busser, Food Runner
The Surf Shack
06.2023 - 12.2024
Narragansett High School
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