Summary
Overview
Work History
Education
Skills
Timeline
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Grace DeCilla

Bartlett,NH

Summary

I would consider myself a hardworking employee who pursues opportunities to learn new skills and contribute to group success. I have relationship-building and problem-solving abilities. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Elvios Pizzeria
06.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Waitress

Aromas Pizza Pasta & Subs
07.2021 - 05.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • I first joined the Aromas team when I was fifteen and started out working on the counter taking phone orders, preparing to-go and pick-up orders, bussing tables, and welcoming customers into the restaurant. Once I turned seventeen, I was allowed to train to become a waitress. Longer hours and more work ensued, but it was worth it!
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

St James High School
Myrtle Beach, SC
06.2023

Skills

  • Positive Attitude
  • Customer Service
  • Problem-Solving
  • Guest Engagement
  • Communication Skills
  • Organizational Skills
  • Food Running
  • Food Delivery

Timeline

Delivery Driver

Elvios Pizzeria
06.2023 - Current

Waitress

Aromas Pizza Pasta & Subs
07.2021 - 05.2023

High School Diploma -

St James High School

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Grace DeCilla