Overview
Work History
Education
Timeline
Generic

Grace Disolokele

Lancaster,SC

Overview

5
5
years of professional experience

Work History

Campus Life Facilities Agent

Southminster
12.2019 - Current
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.


Customer Service Agent

Chico's FAS
04.2019 - 11.2019
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Agent

GN Corporation
12.2018 - 05.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.

Education

Certicate - Computer And Information Sciences

Central Piedmont Community College
Charlotte, NC
12.2022

High School Diploma -

Kabambare School
Kinshasa
07.2015

Timeline

Campus Life Facilities Agent

Southminster
12.2019 - Current

Customer Service Agent

Chico's FAS
04.2019 - 11.2019

Customer Service Agent

GN Corporation
12.2018 - 05.2019

Certicate - Computer And Information Sciences

Central Piedmont Community College

High School Diploma -

Kabambare School

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Grace Disolokele