Grace Duggan
Johns Island,SC
Summary
Detail-oriented Communications Graduate with hands-on experience in digital content creation, customer support, and operations management. Proficient in video editing and interviewing, with a solid foundation in media and service work. Experienced in collaborating within diverse teams through involvement in clubs and charitable initiatives, while effectively managing multiple responsibilities in a fast-paced academic environment.
Overview
7
7
years of professional experience
Work History
Social Media Content Creator
Sapphire Boutique
08.2026 - Current
- Created engaging social media content aligned with the boutique to promote merchandise, new arrivals, and stay on top of trends in the media world.
- Curated and posted engaging content on Instagram, targeting a broader demographic to increase boutique awareness.
- Wrote engaging captions, hashtags, and post copy to support audience engagement.
- Utilized graphic design tools to create visually appealing content tailored for various social media channels.
- Tracked follower growth and expanded account reach from 14,000 at initial posting to now 17,300.
Boutique Sales Associate
Sapphire Boutique
08.2026 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels, ensuring timely restocking of merchandise.
- Maintained visual merchandising standards to enhance store presentation.
- Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
- Remained calm and composed in tense situations involving angry or upset customers.
Traveling Smoothie Cart
Smoothie Chemist Of Myrtle Beach
06.2025 - 08.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adapted to varying work locations and conditions aligned with assignment requirements.
- Maintained consistent operations across inside arenas, outdoor sports fields, food trucks, and smaller food carts.
Barista
Tinto Cafe and Provisions
11.2025 - 01.2026
- Assisted cafe operations during holiday period to support consistent customer service under fast-paced and busy scheduling.
- Prepared espresso beverages, brewed coffee, and specialty drinks following recipe standards
- Operated point-of-sale system, processed orders, and handled cash and card transactions
- Maintained clean, organized workstation and followed food safety and sanitation procedures
- Greeted customers, answered menu questions, and delivered efficient service during busy periods
- Maintained a clean and organized workspace for optimal productivity and safety.
- Multitasked independently while managing food preparations, drink preparation, and customer order taking.
Front Desk Associate
Charleston Collegiate School
05.2024 - 08.2024
- Greeted visitors, students, and families, maintaining welcoming front desk environment.
- Answered multi-line calls and routed inquiries to appropriate school staff.
- Managed visitor sign-in procedures and upheld campus security protocols.
- Coordinated mail, deliveries, and daily office communications with accuracy.
- Organized front office records, forms, and documents for easy retrieval.
Babysitter
05.2024 - 08.2024
- Monitored and ensured a secure environment while actively engaging 12-month-old in play and reading experiences.
- Prepared healthy, age-appropriate snacks and meals.
- Built lasting bonds with the family I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Cashier Team Lead
The Village Market
02.2021 - 08.2022
- Trained, mentored, and developed new cashiers on register procedures, customer service, and store policies.
- Resolved register discrepancies and balanced cash drawers with accuracy.
- Addressed customer concerns promptly, maintaining professional service at checkout.
- Performed store opening, closing, and shift-change actions.
- Processed both cash and card purchases and returns.
- Answered phone calls for takeout and pickup grocery orders, addressing customer questions and coordinating required order details.
- Planned and coordinated catering events to support seamless event operations, including food quantity management, event location readiness, and accommodations for special needs or updates.
- Managed inventory replenishment for market shelves and maintained coffee station cleanliness.
Church Youth Leader
Our Lady Of Good Counsel Church
09.2020 - 06.2022
- Organized youth group meetings, creating welcoming space for worship, spiritual discussion, and fellowship.
- Planned scripture-based lessons aligned with church teachings and age-appropriate spiritual development.
- Led volunteer coordination for retreats, service projects, and seasonal youth events.
- Mentored teens through faith conversations, pastoral care support, and behavioral guidance.
- Prepared activity materials, lesson outlines, and event logistics for smooth program delivery.
- Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
- Collaborated with fellow church leaders to create programs targeting specific needs within the congregation''s youth population.
Restaurant Hostess
Tavern 5
08.2019 - 12.2019
- Greeted guests promptly and created welcoming first impression.
- Managed reservations and waitlist using seating system accurately while in avery busy and crowded environment.
- Coordinated table assignments to balance dining room flow.
- Communicated special requests and delays to service team.
- Coordinated online order handling and takeout operations to support efficient customer fulfillment.
- Answered phone calls and provided accurate menu information.
- Resolved scheduling conflicts while supporting smooth front-of-house operations.
Education
Bachelor of Arts in Communications And Media - Journalism
Coastal Carolina University
Conway, SC07-2026
High School Diploma -
Pequannock Township High School
Pompton Plains, NJ06-2022
Skills
- Social media strategy
- Video editing
- News writing
- Sports reporting
- Interviewing techniques
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
Timeline
Social Media Content Creator
Sapphire Boutique
08.2026 - Current
Boutique Sales Associate
Sapphire Boutique
08.2026 - Current
Barista
Tinto Cafe and Provisions
11.2025 - 01.2026
Traveling Smoothie Cart
Smoothie Chemist Of Myrtle Beach
06.2025 - 08.2026
Front Desk Associate
Charleston Collegiate School
05.2024 - 08.2024
Babysitter
05.2024 - 08.2024
Cashier Team Lead
The Village Market
02.2021 - 08.2022
Church Youth Leader
Our Lady Of Good Counsel Church
09.2020 - 06.2022
Restaurant Hostess
Tavern 5
08.2019 - 12.2019
Bachelor of Arts in Communications And Media - Journalism
Coastal Carolina University
High School Diploma -
Pequannock Township High School