Grace Dunham
Boca Raton,FL
Overview
9
9
years of professional experience
Work History
Lead Medical Assistant
Medlife Health Care
Buford, GA
06.2024 - Current
- Lead a team of 6 medical assistants during 12 hour shifts in a primary and urgent care setting with multiple providers, making sure all patients are cared for in a timely and accurate manner
- Obtained patient medical history, medication information, symptoms, allergies, and vital signs
- Built strong relationships with patients through effective communication skills and Improving their experiences by efficiently managing appointments and maintaining organized medical records and inventory.
- Aided in accurate diagnoses by performing laboratory tests, x-rays and obtaining specimens through swabs and phlebotomy for analysis. Then aiding in treatment with injections, wound care, bandaging, breathing treatments, etc
Patient Care Technician
St. Mary's Hospital
Athens, GA
11.2023 - 03.2024
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Medical Assistant
The Sholes Center For Women's Health
Athens, GA
06.2023 - 09.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Obtained client medical history, medication information, symptoms, and allergies.
- Took vitals upon patient arrival, administered injections, and assisted physicians with in-office medical procedures
- Performed medical records management, including filing, organizing and charting documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Manager
The Local 706
Athens, GA
03.2021 - 07.2024
- Handled guest complaints in a calm, efficient and positive manner
- Led team of servers to consistently meet customer service and sales targets
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Cultivated warm relationships with regular customers.
Phlebotomist, Donor Center Technician
Grifols Biomat Plasma Center
Athens, GA
07.2022 - 12.2022
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Server
Il Basilico/Nacho Mamas/The Dizz
Towson, MD
02.2016 - 08.2020
Education
Bachelor of Science - Biology
University of Georgia
Athens, GA12.2022
Skills
- Organizing and time management
- Leadership, teamwork and collaboration
- Patient/Customer needs assessment, communication, and satisfaction
- Outgoing, personable
Shadowing Experience
University Vascular- Athens, GA
PA-C: Amanda Martin- observed in clinical and surgical setting
Georgia Bone and Joint- Newnan, GA
PA-C: Darren Baham- observed in clinical and surgical setting
Urgent Care of Oconee- Athens, GA
PA-C: Natalie Moseley- observed in clinical setting
Affiliations
Member of the Sigma Kappa Sorority
Was able to develop lifelong connections, and to be a part of a philanthropy focused on the National Alzheimer's Association.
Timeline
Lead Medical Assistant
Medlife Health Care
06.2024 - Current
Patient Care Technician
St. Mary's Hospital
11.2023 - 03.2024
Medical Assistant
The Sholes Center For Women's Health
06.2023 - 09.2023
Phlebotomist, Donor Center Technician
Grifols Biomat Plasma Center
07.2022 - 12.2022
Manager
The Local 706
03.2021 - 07.2024
Server
Il Basilico/Nacho Mamas/The Dizz
02.2016 - 08.2020
Bachelor of Science - Biology
University of Georgia