Summary
Overview
Work History
Education
Skills
Timeline

Grace Dunn

Kissimmee,FL

Summary

Punctual and honest with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

I am currently looking for a job that will be more in the field I am pursuing of environmental science.

Overview

4
4
years of professional experience

Work History

Cashier

Lowes
01.2020 - 05.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

Old Navy
04.2019 - 05.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Science - Environmental Science

Oregon State University, Corvallis, OR
06.2024
  • Honor Roll 2020-2022

Associate of Science - Environmental Science

St. Martin's University, Lacey, WA
06.2022

Skills

  • Refunds and Exchanges
  • Product Knowledge
  • Cash Drawer Management
  • Order Taking
  • Credit and Cash Transactions
  • Cash Management
  • Identification Checks
  • Verbal and Written Communication

Timeline

Cashier - Lowes
01.2020 - 05.2022
Cashier - Old Navy
04.2019 - 05.2021
Oregon State University - Bachelor of Science, Environmental Science
St. Martin's University - Associate of Science, Environmental Science

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Grace Dunn