Grace Engler
Council Bluffs
Summary
Dynamic and results-oriented professional with extensive experience in customer service and visual merchandising, notably at Hyvee Bakery. Excelled in team collaboration and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in using POS systems and adept at learning new tasks quickly, demonstrating a flexible approach and an upbeat personality. Proven track record of improving service delivery by focusing on key achievements.
Overview
5
5
years of professional experience
Work History
Bakery Worker
Hyvee Bakery
Omaha
04.2024 - Current
- Package all the food for the day and put it out on the shelves
- Help customers get bread, donuts, or anything else they need.
- Decorate cakes
Server
Lincolns Pub
Council Bluffs
06.2022 - 03.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Dairy Queen Grill & Chill
Council Bluffs
09.2020 - 04.2022
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Worked pos machine and assisted customers.
- Made drinks and food.
Education
High School Diploma -
Lewis Central High School
Council Bluffs, Iowa05-2022
Skills
- Quick learner and thinker
- Flexible schedule
- Customer service
- Visual Merchandising
- Upbeat personality
- Information retrieval
- Team collaboration
- Public speaking
- Time management
- Problem solving
- Attention to detail
Timeline
Bakery Worker
Hyvee Bakery
04.2024 - Current
Server
Lincolns Pub
06.2022 - 03.2024
Server
Dairy Queen Grill & Chill
09.2020 - 04.2022
High School Diploma -
Lewis Central High School