Grace Fitzmaurice
Phoenix,AZ
Summary
Hardworking soon-to-be college graduate eager to secure an entry level position in medical sales. Armed with a comprehensive understanding of anatomy and healthcare products/services, coupled with exceptional communication skills.
Overview
1
1
Certification
Work History
Athletic Training Student (ATS)
Grand Canyon University
- Accumulated over 300 hours of clinical experience working alongside student athletes
- Responsibilities entailed assessing injuries, writing SOAP notes, performing treatments, and creating rehabilitation plans.
Member Service Representative
Mountainside Fitness
- Conducted tours for prospective members, providing comprehensive information about Club facilities and services
- Utilized CSI system to input tour information accurately and efficiently and manage data input for all membership information upon successful sign ups
- Organized and scheduled mandatory assessments for members, followed up with courtesy calls to ensure member satisfaction
- Handled cancellations with tact and empathy, adhering to the Club's cancellation policy
- Provided exceptional customer service to members and guests, attending to their needs promptly and courteously
- Accurately charged and collected fees for guests, memberships, and other services rendered
- Completed all paperwork thoroughly and accurately, including agreements/contracts, cancellations, holds, and billing issues
- Maintained successful sign-up and fitness assessment percentages, demonstrating proficiency in membership acquisition and retention
Education
Bachelor of Science - Exercise Science
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Effective Communication
- Organized
- Emotionally Intelligent
- Coachable
Certification
CPR/AED/First Aid Certification
Timeline
Athletic Training Student (ATS)
Grand Canyon University
Member Service Representative
Mountainside Fitness
Bachelor of Science - Exercise Science
Grand Canyon University
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