GRACE FLANDERS
Rockford
Summary
Dedicated Nurse Technician at Corewell Health with expertise in patient care and specimen collection. Proven ability to maintain HIPAA compliance while delivering compassionate care. Skilled in effective communication and record keeping, ensuring accurate documentation and fostering a supportive environment for patients. Committed to enhancing patient well-being through attentive and proactive support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nurse Technician
Corewell Health
Grand Rapids
08.2023 - Current
- Collected specimens for laboratory testing.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Participated in continuing education programs related to nursing technician duties.
- Demonstrated excellent customer service skills when interacting with patients, visitors and other healthcare professionals.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Participated in training sessions related to new technologies used in the department.
- Responded quickly to emergency situations in accordance with established protocols.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Observed patients' physical condition and reported changes to nursing staff.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Prepared patients for surgery, including preoperative washing.
Resident Care Aide
Holland Home Raybrook Campus
Grand Rapids
07.2022 - 12.2023
- Maintained a clean, safe and comfortable environment for the residents.
- Assisted residents with daily living activities such as bathing, dressing, and grooming.
- Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel in a timely manner.
- Assisted with ambulation using gait belts, canes or walkers as necessary.
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
- Reported any concerns about resident health status to the supervisor or nurse immediately.
- Maintained a clean work environment by adhering to infection control protocols.
- Provided close monitoring and observation of at-risk patients.
- Assisted residents with daily living activities as designated in care plans.
Front Desk Receptionist
Grand Valley State University
Grand Rapids
08.2022 - 01.2023
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Resident Aide
Baruch Ministries
Rockford
06.2022 - 07.2022
- Assisted residents with activities of daily living, such as bathing and dressing.
- Conducted regular room checks throughout shift to ensure cleanliness standards are met.
- Reported any concerns about the wellbeing of a resident to the supervisor immediately.
- Promptly answered call lights from residents seeking assistance or comfort needs.
- Monitored resident health status, including vital signs and changes in physical or mental condition.
- Encouraged independence through assisting rather than doing tasks for a resident whenever possible.
- Assisted with end-of-life care by offering emotional support and comfort measures.
- Ensured that all safety protocols were followed at all times while on duty.
- Provided support to residents in the form of companionship, conversation, and emotional support.
- Maintained records of medication administration for each resident according to policy guidelines.
- Assisted residents with bathing, hygiene, mobility and nutrition activities.
Education
Bachelor of Science - Economics and Biomedical Science
Grand Valley State University
Allendale, MISkills
- Data analysis
- Patient care
- Specimen collection
- HIPAA compliance
- Customer service
- Record keeping
- Effective communication
- Time management
- Vital signs recording
- Team collaboration
- Geriatric care
- ADL management
- Compassionate care
Affiliations
- Moms Bloom Volunteer
- Research Lab Volunteer
- Pre-med Peer Mentor
- Business College Peer Mentor
- Runner and Workout Enthusiast
Certification
- BLS
Timeline
Nurse Technician
Corewell Health
08.2023 - Current
Front Desk Receptionist
Grand Valley State University
08.2022 - 01.2023
Resident Care Aide
Holland Home Raybrook Campus
07.2022 - 12.2023
Resident Aide
Baruch Ministries
06.2022 - 07.2022
Bachelor of Science - Economics and Biomedical Science
Grand Valley State University
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