Grace Flemming
Littleton,CO
Summary
Friendly and adaptable individual with experience in high-paced environments. Known for exceptional customer relationship management and a positive attitude, ready to contribute to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cast Member
Walt Disney World Company
Orlando, Florida
05.2025 - 12.2025
- Assisted guests with inquiries and provided exceptional customer service experiences.
- Managed inventory and ensured supplies were stocked for daily operations.
- Implemented safety measures to maintain a secure environment for guests and staff.
- Provided exceptional customer service to guests while ensuring safety protocols were met.
- Organized merchandise displays in retail stores to ensure optimal presentation.
- Demonstrated knowledge of products through effective selling techniques in order to meet team sales goals.
- Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
- Interacted with guests to entertain and create fun atmosphere.
Barista
Starbucks
Littleton, Colorado
02.2024 - 05.2025
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
Special Education Teacher's Assistant
DCSD school District
Highlands Ranch, Colorado
08.2023 - 11.2023
- Supported classroom management by supervising student behavior during activities.
- Collaborated with special education team to coordinate support services effectively.
- Supported students with personalized accommodations, extra assistance, and educational assessments.
Barista
Dutch Bros
Littleton, Colorado
03.2022 - 11.2023
- Prepared and served a variety of coffee beverages to customers.
- Engaged customers with friendly service and product recommendations.
- Operated espresso machines and other coffee-making equipment efficiently.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Team member
Chick-fil-a
Highlands Ranch, Colorado
11.2021 - 03.2022
- Provided friendly customer service in a fast-paced environment.
- Collaborated with teammates to fulfill customer orders efficiently.
- Handled cash transactions accurately at the register.
- Followed health and safety guidelines to maintain food quality standards.
Education
High School Diploma -
Edcsd
Lakewood, CO05-2022
Skills
- Customer service
- Team collaboration
- Time management
- Communication
- Friendly, positive attitude
- Customer relationship management
Timeline
Cast Member
Walt Disney World Company
05.2025 - 12.2025
Barista
Starbucks
02.2024 - 05.2025
Special Education Teacher's Assistant
DCSD school District
08.2023 - 11.2023
Barista
Dutch Bros
03.2022 - 11.2023
Team member
Chick-fil-a
11.2021 - 03.2022
High School Diploma -
Edcsd