Grace Gay
Houston,Texas
Summary
High-performing professional with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective goal-driven strategies. Collaborative and committed to nurturing relationships with stakeholders and their clientele.
Overview
7
7
years of professional experience
Work History
Marketing & Public Relations Manager
Forever Well
02.2024 - 07.2024
- Served as primary liaison between company management and external partners in joint venture.
- Developed outstanding relationships with doctors, business owners, and attorneys.
- Actively participated in networking events and business dinners representing the practice professionally.
- Assisted in case management and in-office operations.
- Made improvements to the internal operations of the practice to provide a more efficient service/product to whom we worked with.
- Conducted market analysis and monitored competitive activity.
Marketing Representative
Allied Medical
10.2023 - 01.2024
- In-person medical marketer to personal injury firms.
- Demonstrated flexibility by adapting quickly to shifting priorities or unexpected challenges in the work environment.
- Implemented quality control measures to ensure the highest level of service.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Organized promotional events, fostering positive relationships.
- Excelled in establishing partnership by leveraging extensive industry knowledge and utilizing persuasive selling techniques.
- Created reports to track case status and provide updates.
Account Manager (Remote)
15000 Cubits Digital Marketing
03.2021 - 01.2023
- Managed a diverse portfolio of accounts providing digital marketing services.
- Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Utilized data and reports to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Digital Marketing Manager
CRISP Marketing Agency
05.2017 - 03.2020
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Established and maintained relationships with key stakeholders to deliver successful execution of marketing initiatives.
- Analyzed competitor activity in the marketplace to inform adjustments in positioning, messaging, and promotional strategies.
- Improved customer engagement by conducting regular surveys, analyzing feedback, and making necessary adjustments to digital marketing efforts.
- Continuously monitored digital trends to identify new opportunities for leveraging emerging technologies in strategic marketing efforts.
Education
Bachelor of Business Administration - Business Management
University of Houston
Houston, TX05.2021
Skills
Healthcare Industry Knowledge
Relationship Building
Marketing & Sales Strategist
Creative Problem-Solving
Quality Assurance
Adaptability and Flexibility
Hobbies and Interests
- Pageantry - Competed in Miss Houston USA 2024
- Serve and volunteer at my local church's community outreach events
- Participate in group fitness activities - pilates, HIIT, cycling, & pickleball
Affiliations
- Alpha Chi Omega Alumni
Timeline
Marketing & Public Relations Manager
Forever Well
02.2024 - 07.2024
Marketing Representative
Allied Medical
10.2023 - 01.2024
Account Manager (Remote)
15000 Cubits Digital Marketing
03.2021 - 01.2023
Digital Marketing Manager
CRISP Marketing Agency
05.2017 - 03.2020
Bachelor of Business Administration - Business Management
University of Houston
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