Grace Gonzalez
Norfolk,VA
Summary
Highly organized and dependable candidate consistently demonstrating effective management of multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals and contribute to the organization's overall success. Strong organizational skills and unwavering passion for work. Eager to be part of a work environment where I can truly make a difference. Ready to collaborate with and support the team in achieving collective company goals.
Overview
4
4
years of professional experience
Work History
Resettlement Coordinator
Old Dominion University
09.2023 - Current
- Assisting individuals with integrating into a college community.
- Provide support services within the resettlement process.
- Supporting refugee families and individuals during transition period.
- Provide necessary assistance with communication, transportation, and supported resources.
ELDERLY CARETAKER
Consumer Direct Personal Care
05.2022 - Current
- Encouraged elderly to engage in people-centered activities and participate in community
- Maintained clean, safe, and well-organized patient environment
- Offered companionship and kindness to elderly patients
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Entertained, conversed, and read aloud to keep patients mentally alert
- Assisted with daily living activities, running errands, and household chores
BANQUET SERVER
Greenbrier Country Club
01.2023 - 10.2024
- Set up banquet tables and chairs based on event requirements
- Carried out professional service, retaining polite and friendly approach at all times
- Provided friendly, courteous service to create memorable moments for guests
- Arranged linens and table settings according to seating plan and event theme
- Served appetizers, delivered entrees, and refilled beverages for banquet guests
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
SALES ASSOCIATE
Four Seasons Plant Nursery
03.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Education
Bachelor Of Science - Women's And Gender Studies
Old Dominion University
Norfolk, VA05.2025
Skills
Interpersonal Communication
Case management
Time management
Adaptability
Attention to detail
Team leader
Awards
• Mellon Internship Grant
• Academic Scholarship ODU
Timeline
Resettlement Coordinator
Old Dominion University
09.2023 - Current
BANQUET SERVER
Greenbrier Country Club
01.2023 - 10.2024
ELDERLY CARETAKER
Consumer Direct Personal Care
05.2022 - Current
SALES ASSOCIATE
Four Seasons Plant Nursery
03.2021 - 05.2022
Bachelor Of Science - Women's And Gender Studies
Old Dominion University
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