Grace Greco
Lansing,MI
Summary
Dedicated team member with strong customer service skills and cash handling experience. Committed to maintaining high service standards and promoting teamwork in fast-paced environments. I intend to work through the coming school year.
Overview
2
2
years of professional experience
Work History
Team Member
Dunkin' Donuts
Lansing, MI
05.2025 - 08.2025
- Prepared and served food items according to safety and quality standards.
- Operated cash register, processing transactions efficiently and accurately.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
- Assisted in inventory management, restocking supplies as needed throughout shifts.
- Resigned the position right before the start of classes at MSU
- Collaborated with team members to optimize service speed during peak hours.
Team Member
McDonald's
Potterville, MI
05.2023 - 08.2024
- Handled customer inquiries and complaints professionally, enhancing overall guest experience.
- Learned new menu items quickly, adapting to changing customer preferences effectively.
- Supported training of new employees on procedures and best practices for operational efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Charlotte High School
Charlotte, MI06-2024
No Degree - Journalism
Michigan State University
East Lansing, MI05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Cash handling
- Cleaning
- Leadership qualities
- Money handling
Timeline
Team Member
Dunkin' Donuts
05.2025 - 08.2025
Team Member
McDonald's
05.2023 - 08.2024
No Degree - Journalism
Michigan State University
High School Diploma -
Charlotte High School