Grace Griffiths
Winter Park,FL
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2022 - 09.2025
- Monitored inventory levels to ensure adequate supply for daily tasks.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Barista
Starbucks
12.2019 - 09.2022
- Crafted high-quality espresso beverages, ensuring consistency in taste and presentation.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Engaged with customers to provide personalized service, fostering a welcoming atmosphere.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Panera Bread
08.2018 - 12.2019
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accurate financial reporting and reconciliation.
- Assisted in training new cashiers on procedures and customer service standards.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
Education
Bachelor of Science - Speech-Language Pathology
Arizona State University
Tempe, AZ12-2025
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL08-2023
Skills
- Cash management
- Employee onboarding and training
- Team leadership
- Inventory control and record keeping
- Problem-solving
- Friendly and outgoing
- Time management
- Hospitality service expertise
Timeline
Shift Supervisor
Starbucks
09.2022 - 09.2025
Barista
Starbucks
12.2019 - 09.2022
Cashier
Panera Bread
08.2018 - 12.2019
Bachelor of Science - Speech-Language Pathology
Arizona State University
Associate of Arts - General Studies
Seminole State College of Florida