Grace Gury
Chicago,IL
Summary
Senior History and urban studies student at Loyola University Chicago. A customer service specialist and results-driven young professional with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
4
4
years of professional experience
Work History
Records Retention Intern
Chicago Transit Authority
05.2024 - Current
- Gained valuable experience working within transportation industry, through hands-on experience in various software programs and office operations increasing proficiency and expanding technical skill set.
- Utilized strong communication skills when participating in workshops and presentations related to projects to gain knowledge.
- Collected, arranged, and input information into database systems expanding proficiency and technical skills.
Student Worker
Loyola University Chicago
09.2022 - Current
- Supported University staff with administrative work.
- Facilitated safe and efficient travel between urban campuses in collaboration with shuttle busses and other university vehicles.
- Assisted fellow students with ticketing, vehicle registration, and the permit process of all kinds.
- Provided students, staff, and visitors with elite customer service over the phone and in the office.
Team and Golf Stores Sales Associate
Levy
06.2023 - 05.2024
- Chicago Cubs at Wrigley Field
- Results-driven and customer-focused sales associate with a passion for sports and a commitment to delivering exceptional fan experiences.
- Maintained a positive and enthusiastic demeanor while merchandising and display building, simultaneously delivering exemplary customer service by collaborating meet the needs of customers in a fast-paced environment.
Sales Associate
Play It Again Sports
05.2021 - 06.2023
Education
BA - History
Loyola University Chicago
Chicago, IL05.2025
Skills
- Teamwork and collaboration
- Quick learner
- Goal-oriented mindset
- Attention to detail
- Outstanding communication skills
- Problem-solving
Timeline
Records Retention Intern
Chicago Transit Authority
05.2024 - Current
Team and Golf Stores Sales Associate
Levy
06.2023 - 05.2024
Student Worker
Loyola University Chicago
09.2022 - Current
Sales Associate
Play It Again Sports
05.2021 - 06.2023
BA - History
Loyola University Chicago
Similar Profiles
Cherie NoelCherie Noel
Transit Bus Operator at Chicago Transit AuthorityTransit Bus Operator at Chicago Transit Authority
Christopher JohnsonChristopher Johnson
Bus Operator at Chicago Transit AuthorityBus Operator at Chicago Transit Authority
LUKMAN SHOKUNBILUKMAN SHOKUNBI
Bus Mechanic at Chicago Transit Authority, CTABus Mechanic at Chicago Transit Authority, CTA