Work History
Education
Skills
Languages
Timeline
Generic

Grace Guzman

Atlanta,Georgia

Work History

Cashier

Walmart
  • Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
  • Cashiers also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions.

Customer Service Representative

Walmart
  • The company’s front line of assets who work daily with customers to answer questions and address any concerns they may have
  • They are responsible for answering the phone and processing returns and exchanges, and they may occasionally have to ring up purchases
  • Customer service associates must interact with customers in a pleasant, professional manner.

Personal Shopper

Walmart
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Personal Shopper

Target
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Canvasser

Working America, AFL-CIO
  • Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
  • Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
  • Maintained knowledge of industry trends and competitor offerings, positioning our products as superior choices for customers'' needs.

Personal Injury Paralegal

RH Everyday Justice
  • Improved communication between clients and attorneys by maintaining clear channels of correspondence and promptly addressing concerns.
  • Ensured compliance with court deadlines by diligently tracking and managing case schedules.
  • Streamlined the discovery process for quicker resolution of cases by meticulously organizing and reviewing medical records.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on processes.

Education

Associates of Arts Degree -

Lone Star College
Houston, Texas
12.2021

High School Diploma -

G.W. Carver High School
Houston, Texas
05.2020

Skills

  • Bilingual
  • Patience and Empathy
  • Work Ethic and Integrity
  • Adaptability
  • Customer Assistance
  • Leadership
  • Organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Walmart

Customer Service Representative

Walmart

Personal Shopper

Walmart

Personal Shopper

Target

Canvasser

Working America, AFL-CIO

Personal Injury Paralegal

RH Everyday Justice

Associates of Arts Degree -

Lone Star College

High School Diploma -

G.W. Carver High School
Grace Guzman