Grace Hayes
Columbus,OH
Overview
7
7
years of professional experience
Work History
Office Assistant
Cozmyk Enterprises
02.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Monitored and tracked budgets and expenses.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
Sales Associate
Lululemon
10.2022 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Home Health Caregiver
Family Members
05.2021 - 04.2023
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Administered medications in accordance with doctor's instructions.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Server
Roosters Restaurant
05.2022 - 11.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Front Desk Receptionist
Kids America
10.2018 - 06.2019
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected athletic team deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Organized, maintained and updated information in computer databases.
- Completed all tasks in compliance with company policies and procedures.
Education
No Degree - Bachelors of Science
Davenport University
Grand Rapids, MINo Degree - Nursing
Mount Carmel College of Nursing
Columbus, OHBachelor of Science - Nursing
Chamberlain College of Nursing
Online12-2026
River View High School
Warsaw, OH05-2019
Timeline
Office Assistant
Cozmyk Enterprises
02.2024 - Current
Sales Associate
Lululemon
10.2022 - 11.2023
Server
Roosters Restaurant
05.2022 - 11.2022
Home Health Caregiver
Family Members
05.2021 - 04.2023
Front Desk Receptionist
Kids America
10.2018 - 06.2019
No Degree - Bachelors of Science
Davenport University
No Degree - Nursing
Mount Carmel College of Nursing
Bachelor of Science - Nursing
Chamberlain College of Nursing
River View High School