Grace Hopkins
Woodside,NY
Overview
6
6
years of professional experience
Work History
Hairstylist
Wayward Hairdresser
Crown Heights, Brooklyn
05.2022 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Used social media platforms to promote salon and services.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Barista Shift Lead
Pony Espresso
Jacksonville, OR
06.2019 - 07.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Barista
Dutch Bros
Medford OR
02.2018 - 01.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Cosmetology - Hairstylist
Aveda Institute New York
New York, NY05.2022
High School Diploma -
South Medford High School
Medford, OR03.2020
Skills
- Payment Processing
- Product Knowledge
- Clipper and Trimmer Operation
- Scalp Care
- Sales expertise
- Customer Buying Habits
- Employee Training
- Hair analysis
- Health Code Compliance
- Cash Register Operation
- Customer Consultation
- Networking expertise
- Appointment Coordination
- Tool, Equipment, and Surface Sanitizing
- Highly motivated self-starter
- Hair Cutting and Trimming
- Industry Trend Analysis
- Staff Supervision
- POS Terminal Operation
- Trend Monitoring
- Digital Recordkeeping
- Staff Management
- Workspace Organization
- Social Media Promotion
- Decision-Making
- Clear Communication
- Outstanding client retention
- Photoshoot hairstyling
- Relationship building and management
- Continuing education
- Social skills
Timeline
Hairstylist
Wayward Hairdresser
05.2022 - Current
Barista Shift Lead
Pony Espresso
06.2019 - 07.2021
Barista
Dutch Bros
02.2018 - 01.2019
Cosmetology - Hairstylist
Aveda Institute New York
High School Diploma -
South Medford High School