Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Adult Day Care Coordinator
Everst Medical Group
Upper Darby, PA
04.2024 - Current
Maintained records management system to process personnel information and produce reports.
Reported any changes in the patient's condition to the supervising nurse or physician.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Ensured compliance with state regulations related to healthcare service provision.
Scheduled appointments for clients with appropriate medical specialists.
Maintained records management system to process personnel information and produce reports.
Floral Associate
Giant Food company
Abington, PA
09.2021 - 08.2023
Created flower arrangements for purchasing sales for the store and customer orders.
Assisted with verifying delivery invoices to confirm the accuracy of the order.
Provided suggestions to customers with color themes.
Completed orders through the GAINT POS computer system.
CHHA health care
PASSi Health company
Abington, PA
04.2022 - 06.2022
Assisted with personal care, light housekeeping, made companionship with the client
Provided assistance with daily activities such as bathing, grooming, dressing and eating.
Maintained a safe environment by adhering to safety protocols and procedures.
Communicated effectively with physicians, nurses, family members, caregivers and other healthcare professionals regarding patient care plans.
Hull Structure Department Manager
Guangzhou Shipyard International Company Limited
China
08.1986 - 10.2016
Organized daily tasks in the office, arranged technical support of hull shells in the workplace, discussed problems with team members and improved efficiency, used software to design complex sections of the ships, followed the designs and solved the problems when they occurred, worked in the workplace and got knowledge about different machines, functions, and programs, used HR's computer system to enter data
Ensured compliance with all safety regulations in the workplace.
Resolved customer complaints promptly and professionally to maintain good relationships with clients.
Education
B.S. in Microcomputer-Automatic Control -
Guangzhou University
08.1991
Skills
Bi-lingual (Fluent in Mandarin and Cantonese)
Customer service
Detail-oriented
Time management
Teamwork
Microsoft Office ( Word and Excel)
Problem Solver
Patient Care
Certification
Certificate of Home Health Care Aide, 2023
Personal Information
Title: Compliance Specialist
Accomplishments
English for Job Learners, Certificate of Completion, May 2023
Financial/Decision Support Manager at Carondelet Medical Group And Abrazo Medical GroupFinancial/Decision Support Manager at Carondelet Medical Group And Abrazo Medical Group
Associate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical CenterAssociate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical Center