Grace Husted
Fort Collins,CO
Summary
As a highly skilled and motivated individual, I possess a unique blend of experience, education, and abilities that make me a perfect fit for your company. I am eager to work at with you because of your strong company values, dedication to employee growth and development, and reputation for providing exceptional customer service. With a proven track record of success in previous roles, I am confident in my ability to contribute positively to your team and help drive the company towards its goals. I am a quick learner, adaptable, and thrive in fast-paced environments, making me an asset to your organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PRESTIGE BEAUTY ADVISOR
Ulta
Fort Collins, CO
09.2023 - Current
- Greeted customers and identified their needs through product knowledge.
- Demonstrated products to customers and provided advice on suitable options.
- Consulted with customers to determine their needs and desired results for beauty treatments.
CLIENT SERVICE PROVIDER (CSP)
H&R Block
Littleton
03.2021 - 04.2022
- Assisted clients and tax professionals with scheduling appointments
- Entered data while preparing and maintaining documents, spreadsheets and records
- Handled campaign calls to clients
- Greeted customers as point of contact for inbound calls
- Exhibited high energy and professionalism when dealing with clients and staff.
INSHOP CUSTOMER SERVICE
Jimmy John's Gourmet Sandwiches
Littleton
05.2021 - 08.2021
- Cultivated warm relationships with regular customers
- Explained menu items and suggested appropriate options for food allergy concerns
- Organized and replenished supplies at food stations to optimize team performance
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
IBMC Esthetician Program
03-2024
Associate of Arts - Intro To Criminal Justice
Front Range Community College
Skills
- Responding to Difficult Customers
- Customer Retention Strategies
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Customer Interaction
- Calm and Professional Under Pressure
Certification
Esthetician License is pending-03/2024
Timeline
PRESTIGE BEAUTY ADVISOR
Ulta
09.2023 - Current
INSHOP CUSTOMER SERVICE
Jimmy John's Gourmet Sandwiches
05.2021 - 08.2021
CLIENT SERVICE PROVIDER (CSP)
H&R Block
03.2021 - 04.2022
IBMC Esthetician Program
Associate of Arts - Intro To Criminal Justice
Front Range Community College
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