Grace Jahelka
Naperville,IL
Summary
Accomplished sales agent with a strong track record in persuasion and deal closure strategies. Consistently ranked as a top-performing sales representative. Demonstrated exceptional skills in prospecting, consultative selling, negotiation, objection handling, and closing, while consistently delivering results in a fast-paced, target-driven environment. Recognized for taking initiative, motivating teammates, and setting a high-performance standard through strong communication, product knowledge, and a results-oriented approach.
Overview
4
4
years of professional experience
Work History
Sales Agent
Capital Vacations
Milwaukee, Wisconsin
05.2026 - Current
- Supported customers in identifying vacation needs and preferences.
- Helped present vacation packages and promotions clearly and effectively.
- Followed up with clients to support satisfaction and post-sale service.
- Worked with team members to improve sales strategies and techniques.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on the phone and by email.
- Continuously met sales goals via strategic prospecting.
- Coordinated daily operations to maintain a smooth and productive work environment. to ensure smooth workflow and productivity.
- Trained new staff on protocols and best practices for operational tasks.
- Evaluated staff performance regularly to identify areas for improvement. and addressed issues.
Photographer and Videographer
Self Employed
Chicago, IL
03.2023 - 08.2025
- Self-employed photographer specializing in portrait sessions for graduating nurses and families; managed client communication, scheduling, creative direction, and photo editing to deliver high-quality images under tight deadlines.
- Designed and built a professional photography website to showcase work and manage inquiries, establishing an online presence; created custom business cards for branding and client outreach, ensuring consistent visual identity across platforms.
Waitress
Honey Jam
Downers Grove, IL
10.2024 - 01.2025
- Delivered excellent customer service in a fast-paced environment, ensuring a positive dining experience for every guest
- Communicated clearly with customers and kitchen staff to ensure accurate orders and timely service
- Managed multiple tables efficiently while maintaining attention to detail and professionalism
- Resolved customer concerns calmly and effectively, contributing to repeat business and positive reviews
- Worked collaboratively with team members to maintain smooth restaurant operations during peak hours
- Demonstrated strong time management and multitasking skills in high-pressure situations
- Handled cash and card transactions accurately and responsibly
- Maintained cleanliness, organization, and adherence to health and safety standards
Education
Associate in Arts (AA) and Science (AS) -
The College Of DuPage
Glen Ellyn, IL05-2027
Skills
- Time management, Communication skills, Customer service, Restaurant experience, English, Visual storytelling, Digital marketing, Brand development
- Client relations
- Communication skills
- Customer service
- Time management
- Resilience under pressure
- Adaptability to change
- Restaurant experience
- Staff training
- Strategy development
- Networking
- Digital marketing
- Brand development
- Visual storytelling
- English
Timeline
Sales Agent
Capital Vacations
05.2026 - Current
Waitress
Honey Jam
10.2024 - 01.2025
Photographer and Videographer
Self Employed
03.2023 - 08.2025
Associate in Arts (AA) and Science (AS) -
The College Of DuPage