Grace Jahr
Mason City,IA
Summary
Dedicated Customer Service professional with knowledge of accounting, service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Inbound Warehouse Associate
Target
05.2023 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Stayed accountable for organized and orderly warehouse storage and product transport.
- Executed quality control procedures to verify acceptable condition of goods.
- Stocking the seasonal items on the shelves.
Closing Expert
Target
10.2022 - 05.2023
- Coordinated daily closing activity to fulfill team responsibility.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
Guest Services Associate
Target
10.2021 - 10.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Accepted payments and answered guest questions.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Managed cash flows, audited tills and receipts and upheld store policies to increase profits.
Aquatics Manager
City Of St Ansgar
05.2021 - 08.2021
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Scheduling of lifegaurds and lessons.
Education
Associate of Arts - Accounting
North Iowa Area Community College
Mason City, IA05.2023
High School Diploma -
St Ansgar High School
Saint Ansgar, IA05.2021
Skills
Accounts Payable/Receivable
Customer Service
Organization
Leadership
Accomplishments
National Honor Society 2019-2021
Timeline
Inbound Warehouse Associate
Target
05.2023 - Current
Closing Expert
Target
10.2022 - 05.2023
Guest Services Associate
Target
10.2021 - 10.2022
Aquatics Manager
City Of St Ansgar
05.2021 - 08.2021
Associate of Arts - Accounting
North Iowa Area Community College
High School Diploma -
St Ansgar High School
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