Grace Jeon
Summary
Detail-oriented receptionist with a proven track record in front desk operations and appointment management. Skilled in problem-solving and maintaining patient confidentiality, ensuring compliance with HIPAA regulations while delivering exceptional service to patients.
Work History
Pediatric Assistant/Receptionist
*Managed patient scheduling and coordinated appointment to optimize clinic workflow.
*Maintained patient records with accurate and confidentiality, ensuring compliance with HIPAA regulations.
*Assisted doctor in preparing examination rooms and ensuring necessary supplies were available.
Dental Receptionist/Office Manager
*Managed front desk operations, including check in and appointment scheduling, ensuring an efficient workflow.
*Provided exceptional customer service to patients, addressing inquiries and resolving issues to foster a welcoming environment.
*Explained insurance benefits and payment options, ensuring clarity and understanding.
*Check the insurance and handled pre -authentication and claims.