Overview
Work History
Education
Skills
Timeline
Generic

Grace Johnson

Winter Garden,FL

Overview

5
5
years of professional experience

Work History

Watercraft Cast Member (Intern)

The Walt Disney Company
01.2024 - Current
  • Positively interact with guests during every shift, leaving a lasting impression while providing answers to any questions they have and fulfilling any requests they have.
  • Help safely and courteously transport guests to and from on both ferryboats and cruiser boats at Magic Kingdom, the Transportation and Ticket Center, and surrounding Walt Disney World Resorts on Seven Seas Lagoon and Bay Lake, by tying up, loading, and unloading the vessels.
  • Efficiently and effectively assist large crowds of guests leaving the Magic Kingdom navigate the best and quickest way to their end destination.

Cashier Team Lead

Puritan Backroom
09.2019 - 01.2024
  • Greeted customers entering the restaurant and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Managed the seating of one of New England's busiest restaurants while collaborating with managers, servers, and hosts to ensure success.

Hostess

Puritan Backroom
08.2019 - 01.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, seating guests at assigned tables and updating reservation logs simultaneously.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Merchandise Cast Member (Intern)

The Walt Disney Company
05.2023 - 08.2023
  • Successfully completed a second Disney College Program as a merchandise cast member at Disney's Fort Wilderness Resort and Campground.
  • Positively interacted with guests during every shift, leaving a lasting impression while providing answers to any questions they had and fulfilling any requests they had.
  • Handled large amounts of cash diligently, while operating the registers daily.
  • Stocked the floor efficiently with any products that were needed, while keeping stock room and backstage areas clean and organized.

Marketing Intern

Saint Anselm College
02.2023 - 05.2023
  • Helped launch the college's new website while collaborating with all members of the marketing team and creating engaging content to publish.

QSR Food and Beverage Cast Member (Intern)

The Walt Disney Company
01.2022 - 08.2022
  • Initial placement, back-of-house: one of a team of twelve responsible for preparing meals and following complex safety and hygiene protocols for thousands of guests daily
  • Promoted to front-of-house, where my responsibilities included maintaining the company’s valued five keys (safety, courtesy, inclusion, show, and efficiency), high-volume customer service, requiring poise and calm in the face of complex and widely varying guest problems, and operating a Point-of-Sale system
  • Only 20% of applicants to the Disney College Program are accepted
  • It provides college students with exposure to, and experience in, many aspects of hospitality, events, and administration

Teaching Assistant (Intern)

Henniker Community School
09.2021 - 12.2021
  • Responsibilities included providing students with both individual and group academic help in the classroom, collaboration and communication with the lead teacher, and proctoring exams

Education

Bachelor of Arts - English

Saint Anselm College
Manchester, NH
12.2023

Skills

  • Microsoft Office applications
  • Google applications
  • Apple applications

Timeline

Watercraft Cast Member (Intern)

The Walt Disney Company
01.2024 - Current

Merchandise Cast Member (Intern)

The Walt Disney Company
05.2023 - 08.2023

Marketing Intern

Saint Anselm College
02.2023 - 05.2023

QSR Food and Beverage Cast Member (Intern)

The Walt Disney Company
01.2022 - 08.2022

Teaching Assistant (Intern)

Henniker Community School
09.2021 - 12.2021

Cashier Team Lead

Puritan Backroom
09.2019 - 01.2024

Hostess

Puritan Backroom
08.2019 - 01.2024

Bachelor of Arts - English

Saint Anselm College

Similar Profiles

CREATE PROFILE
Grace Johnson