Grace Juanita Nyeswah
Abingdon,Maryland
Summary
Energetic and compassionate individual with natural ability to connect with others and foster positive relationships. Possesses foundational knowledge of Applied Behavior Analysis (ABA) principles and proficient in implementing behavior intervention plans. Capable of creating meaningful change by promoting skill development and enhancing quality of life for clients.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Driver
Amazon
11.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
Sales Associate
Food Lion
07.2020 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
Stocker
Rite-Aid
05.2023 - 11.2023
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Sales Associate
McDonalds
02.2020 - 07.2020
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Psychology Major, Music Minor
Towson University
Towson, MD 05.2022 - Current
Psychology Major, Music Minor
Harford Community College
09.2020 - 05.2022
Skills
Strong leadership skills
Strong communication
SPSS
Microsoft suite
Activity planning
Mobility assistance
Mental health support
Effective Problem solving
Incident reporting
Behavior monitoring
De-escalation techniques
Empathy and patience
Extra-Curricular Activities
Community Service with Rehabilitation Services
Awards
Dean/Presidents list at Harford Community College
Timeline
Delivery Driver
Amazon
11.2023 - Current
Stocker
Rite-Aid
05.2023 - 11.2023
Bachelor of Arts - Psychology Major, Music Minor
Towson University
05.2022 - Current
Psychology Major, Music Minor
Harford Community College
09.2020 - 05.2022
Sales Associate
Food Lion
07.2020 - Current
Sales Associate
McDonalds
02.2020 - 07.2020