Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tammy Michele Woods

Indianapolis,IN

Summary

To obtain an Entry to Mid-level Job utilizing my Marketing, Supervisory, Food service, and Customer Service Skills

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Hardworking team leader offering many years of food service experience. Dedicated to food safety and top-notch customer service.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Amazon DSP
08.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

CALL CENTER REPRESENTATIVE

DIALAMERICA
03.2022 - Current
  • Answer phone calls professionally to help assist customers with their credit card information
  • Follow and read a script Verbatim to insure quality assurance

WAREHOUSE ASSOCIATE

AMAZON Delivery Warehouse
03.2020 - 12.2020
  • Properly Scan and place packages in designated areas required for shipment
  • Carefully unload packages from trucks while using proper safety equipment
  • Assist with making sure that all package lanes are free from clutter in a timely and orderly fashion

SERVER/SHIFT SUPERVISOR

MAINEVENT ENTERTAINMENT CENTER
03.2019 - 10.2019
  • Assist servers and bartenders by helping to weight tables and serve food to their designated locations
  • Lead a team of 15+ individuals to successfully have a steady work shift
  • Maintain a professional composure while dealing with customer complaints and concerns to help give well thought out solutions

FOOD SERVICE SUPERVISOR

BROOKFIELD ZOO
06.2012 - 12.2018
  • Lead a staff of 15+ people and assist the assistant managers and manager with daily order routines
  • Accurately use a cash register and card reader for successful food and beverage sales
  • Assist with end of the month inventory and liquor counts as well as maintain proper liquor sales

PHARMACY TECHNICIAN

WALGREENS
09.2015 - 12.2017
  • Properly fill prescriptions while under the supervision of Pharmacist in charge
  • Accurately count and measure medicine and assist the pharmacist with making compounds
  • Answer phone calls related to patients’ medications
  • Make necessary phone calls to insurance companies and Doctors to ensure that medication is covered

Education

BACHELOR’S - HEALTHCARE ADMINISTRATION

Southern New hampshire university online
New hampshire

ASSOCIATCES - PHARMACY TECHNOLOGY

ULTIMATE MEDICALE ACADEMY ONLINE
TAMPA, FLORIDA

HIGH SCHOOL DIPLOMA -

WAUBONSIE VALLEY HIGH SCHOOL
Aurora, Illinois

Skills

  • Strong leadership skills
  • Works well with others
  • Strong people skills
  • Able to work under pressure
  • Fast learner
  • Payment Collection
  • DOT Compliance
  • Customer Service
  • Data Entry
  • Data Collection
  • Order Verification
  • Prescription Filling
  • Insurance Verification
  • Medication Dispensing
  • Insurance Billing
  • Staff Leadership
  • Food Preparation
  • Buffet setup and takedown
  • Staff Supervision
  • Table Setting

References

  • Thomas Knox, Sales Representative, Indy Arms Company, 773-800-3490
  • Sally Leary, Retired, 773-468-2794
  • Ethel Woods, Sterile Processing Organizer, Illinois Masonic Hospital, 773-979-1228

Timeline

Delivery Driver

Amazon DSP
08.2023 - Current

CALL CENTER REPRESENTATIVE

DIALAMERICA
03.2022 - Current

WAREHOUSE ASSOCIATE

AMAZON Delivery Warehouse
03.2020 - 12.2020

SERVER/SHIFT SUPERVISOR

MAINEVENT ENTERTAINMENT CENTER
03.2019 - 10.2019

PHARMACY TECHNICIAN

WALGREENS
09.2015 - 12.2017

FOOD SERVICE SUPERVISOR

BROOKFIELD ZOO
06.2012 - 12.2018

BACHELOR’S - HEALTHCARE ADMINISTRATION

Southern New hampshire university online

ASSOCIATCES - PHARMACY TECHNOLOGY

ULTIMATE MEDICALE ACADEMY ONLINE

HIGH SCHOOL DIPLOMA -

WAUBONSIE VALLEY HIGH SCHOOL
Tammy Michele Woods