Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Kelly

Kent,WA

Summary

Enthusiastic Instructor with experience teaching and years of experience in educator/business management Outstanding eye for detail and organizational capabilities with extensive knowledge of individualized lesson plans and monitoring student growth. Committed to long-term results in stimulating environments. Im organized and dependable and successful at managing multiple priorities with a positive attitude. Experienced resolving problems and improving customer satisfaction. Also offering excellent communication and good judgment.

Overview

15
15
years of professional experience

Work History

Business Owner/Operator

Hair By Grace Kelly
Burien, WA
01.2015 - 01.2020
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Served as principal stakeholder over organization's complete operations.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Input income and expense details into database to track business finances and address variances.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Learned and remained updated on statutory requirements and regulations.

Master Hairstylist

Hair By Grace Kelly
Burien, WA
01.2015 - 01.2020
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Investigated and resolved complaints to satisfy guests and maintain good business practices.
  • Consistently received positive performance reviews from guests.
  • Answered phone calls and emails to schedule client appointments.

Cosmetology Educator

Gene Juarez Salons & Spas
Federal Way, WA
01.2010 - 01.2015
  • Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
  • Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
  • Taught hair care principles for residents, cutting, shampooing, conditioning, setting and styling to showcase industry techniques.
  • Conducted practice exams for 20 or more students on both theoretical and practical sections.
  • Followed wa curriculum accurately with detailed lesson plans.
  • Planned both theory and practical lessons
  • Recruited clients for students to get practical experience.
  • Supervised and monitored students' use of tools and equipment.
  • Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
  • Maintained updated lesson plans for theory class

Education

High School Diploma -

Gene Juarez Academy South Seattle
Federal Way, WA
01.2009

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Decision-Making
  • MS Office
  • Data Entry
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Attention to Detail
  • Written Communication

Timeline

Business Owner/Operator

Hair By Grace Kelly
01.2015 - 01.2020

Master Hairstylist

Hair By Grace Kelly
01.2015 - 01.2020

Cosmetology Educator

Gene Juarez Salons & Spas
01.2010 - 01.2015

High School Diploma -

Gene Juarez Academy South Seattle
Grace Kelly