Summary
Overview
Work History
Education
Practicing Artist
Timeline
Generic

Grace Keown

Dixmont,ME

Summary

Proactive self-starter with strong organizational, communication, analytical and creative skills. Life-long learner comfortable with acquiring new methods, assimilating changing technologies and applying new concepts and proficiencies. Extensive experience in business applications within the non-profit sector.

Overview

41
41
years of professional experience

Work History

Operations & Information Management Coordinator

MOFGA Certification Services, LLC
03.2016 - Current
  • Oversee database administration and primary support for staff in conjunction with IT contractors
  • Responsible for monthly backups, maintenance and uploads of regulatory data to NOP, layout design and script editing
  • Perform website maintenance, editing and content creation for mofgacertification.org
  • Design and produce informational and educational content for social, web and print within MCS (social posts, infographics, forms, and brochures)
  • Collaborate with MOFGA Communications/Outreach Dept to advance knowledge of organics through social media
  • Coordinate, design and layout bi-annual 14-page newsletter The Organic Sprout including proofreading and content editing
  • Perform administrative duties supporting over 500 clients and provide customer service and support year-round with an eye on constant improvement and efficiencies within tight deadlines and heavy work flow
  • Strategize with MCS Director in budget development and fee structures; invoice and reconcile client accounts
  • Proficient in Mac and PC platforms, MS-Office, Adobe Creative Suite (InDesign, Photoshop, Acrobat, Illustrator), Filemaker Pro Advanced, Wordpress, Canva, Google Drive, Constant Contact.

Database Manager / Membership Coordinator

Maine Organic Farmers and Gardeners Association (MOFGA)
02.2014 - 03.2016
  • Managed administration and maintenance of MOFGA's database system, interfaced with all areas of program operations: membership and development, educational events, apprenticeship, year-round Country Store, Common Ground Country Fair, finance and executive staff
  • Responsible for oversight of MOFGA's 6,500+ membership program - generated renewal notices and correspondence, member communications and processing payments
  • Coordinated activities and staff for the MOFGA membership booths during the Common Ground Country Fair
  • Managed and analyzed data and created reports for management; handled many projects simultaneously with shifting deadlines; interfaced with a wide range of MOFGA constituents and stakeholders; worked creatively to find solutions for efficient workflow
  • Worked with education dept to produce logos for individual events
  • Experienced with multiple software programs including: MS-Office Suite, Adobe Creative Suite, QuickBooks, Word Press, Google Drive and Panorama.

Operations / Certification Assistant

MOFGA Certification Services LLC
02.2009 - 03.2016
  • Provided administrative cross-support for MCS Director and Certification Specialists including: data entry and maintenance of certified producer records, coordinating annual application and update cycles, managing forms both paper and electronic, communications with clients and stakeholders including website maintenance and postings
  • Oversaw Constant Contact e-mailings, coordination and layout of seasonal newsletters, and represented MCS when interfacing with clients and prospective clients electronically and in-person
  • Performed annual on-farm inspections on an as-needed basis
  • Experienced with multiple software programs including: MS-Office Suite, Adobe Acrobat, Adobe InDesign, Adobe Photoshop, QuickBooks, FileMaker Pro, Word Press, Google Drive.

Common Ground Country Fair Assistant (P/T, Seasonal)

Maine Organic Farmers and Gardeners Association (MOFGA)
07.2007 - 10.2008
  • Provided administrative and program support to Fair Director and Fair Coordinator during the 2007-2008 Fair seasons.

Tech Support Analyst

Adecco, Inc.
02.1996 - 03.2003
  • Provided technical and end-user support to North American Operations - over 500 Olsten and Adecco employment branch offices - in the following areas: Windows NT and XP O/S, hardware and network troubleshooting, software rollouts, MS-Office applications and proprietary in-house software systems.

Administrative Assistant / Tech Support

Visiting Nurse Service of Narragansett
12.1994 - 12.1995
  • Provided In-house tech support for IT Manager and administrative support for Director of Operations.

Office Manager & Licensed Insurance Agent

Rosko Associates, Inc.
04.1989 - 07.1994

Development & Membership Coordinator

International Art of Jazz
02.1985 - 12.1988

Education

Masters in Business Administration (MBA) -

Dowling College
Oakdale, NY
12.1988

BFA Studio Art /Minor Art History -

SUNY/Stony Brook University
Stony Brook, NY
05.1985

Practicing Artist

Practicing professional visual artist gracekeown.com

Timeline

Operations & Information Management Coordinator

MOFGA Certification Services, LLC
03.2016 - Current

Database Manager / Membership Coordinator

Maine Organic Farmers and Gardeners Association (MOFGA)
02.2014 - 03.2016

Operations / Certification Assistant

MOFGA Certification Services LLC
02.2009 - 03.2016

Common Ground Country Fair Assistant (P/T, Seasonal)

Maine Organic Farmers and Gardeners Association (MOFGA)
07.2007 - 10.2008

Tech Support Analyst

Adecco, Inc.
02.1996 - 03.2003

Administrative Assistant / Tech Support

Visiting Nurse Service of Narragansett
12.1994 - 12.1995

Office Manager & Licensed Insurance Agent

Rosko Associates, Inc.
04.1989 - 07.1994

Development & Membership Coordinator

International Art of Jazz
02.1985 - 12.1988

Masters in Business Administration (MBA) -

Dowling College

BFA Studio Art /Minor Art History -

SUNY/Stony Brook University
Grace Keown