Grace Koca
Antigo,WI
Summary
Currently majoring in Graphic Design at the University of Wisconsin-Stout. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Fleet Salesperson
Fleet Farm
Antigo, WI
12.2021 - Current
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reduced process lags by training employees on best practices and protocols.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Recruited, hired and trained new hires to optimize profitability.
- Identified customer needs by asking questions and advising on best solutions.
- Replenished and arranged items to maintain appearance.
- Operated register, handled cash and processed credit card transactions.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
- Participated in regular meetings with other members of the Sales team to discuss current trends and strategies for success.
- Reset store displays for special events and seasonal merchandise changes.
Janitor & Cashier
Flowers From the Heart
Antigo, WI
03.2020 - 10.2021
- Reduced cleaning time significantly while maintaining company quality standards.
- Assessed cleaning equipment and performed repairs when needed.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Answered customers' questions and provided information on store procedures or policies.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Sweep, mop and vacuum floors of all areas.
Education
High School Diploma -
Antigo High School
Antigo, WI06-2023
Skills
- Cash Handling
- Staff Training and Motivation
- Team Member Motivation
- High-Energy Attitude
- Adaptive Team Player
- Positive and Professional
Affiliations
- Reading
- Drawing
Accomplishments
- High Honor Roll - Throughout entire high school career
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Fleet Salesperson
Fleet Farm
12.2021 - Current
Janitor & Cashier
Flowers From the Heart
03.2020 - 10.2021
High School Diploma -
Antigo High School