Bobbie Hickman
East Carondelet,IL
Overview
19
19
years of professional experience
1
1
Certification
Work History
Retail Salesperson
Kind Goods
St. Louis, MO
08.2025 - Current
Inventory Specialist
Kind goods
St Louis, Missouri
08.2025 - 02.2026
- Streamlined inventory management processes by implementing automated tracking systems, resulting in improved accuracy and efficiency.
- Conducted regular audits of inventory levels, ensuring compliance with company standards and maintaining optimal stock levels.
- Collaborated with cross-functional teams to forecast demand, leading to enhanced inventory planning and reduced excess stock.
- Analyzed inventory discrepancies to identify root causes, implementing corrective actions that minimized stock variances and losses.
- Assisted in the development of inventory metrics to evaluate performance and optimize future inventory strategies.
- Coordinated the physical inventory count process, ensuring accuracy and adherence to safety protocols during audits.
- Maintained organized storage areas, contributing to improved accessibility and efficiency in retrieving inventory items.
- Coordinated inventory, stocking and ordering.
- Participated in physical inventory counts to keep information accurate and current.
- Performed scheduled inventory counts and supply audits.
- Performed inventory cycle counting and identified discrepancies.
- Maintained accurate and up-to-date inventory records.
- Investigated discrepancies between physical count and computer records.
- Entered information into system to update status reports.
- Monitored stock levels to ensure availability of products.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
- Utilized barcode scanners to quickly update inventories in the system.
- Inspected incoming materials for damage.
- Ensured proper storage conditions for all items in the warehouse.
- Responded promptly to requests from customers regarding product availability.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Trained new employees on inventory management practices and procedures.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
Home Health Care Aide
Advantage Home Health Care
04.2021 - 10.2025
Budtender
Beyond hello
Sauget, IL
04.2023 - 01.2024
- Follows all SOPs
- Helped customers find the perfect product to fit their needs
- Used DUTCHIE AND POS
Production Supervisor
Swiss American
St. Louis, MO
04.2021 - 12.2022
- SUPERVISED and Trained over 30+ people in all the production areas to make sure everything is running right and there are no mistakes made while processing cheese.
- I also make sure everyone is abiding by all the safety procedures and TRAINED all new employees on our SOPs
Production Supervisor
Roma's Pizza
Waterloo, IL
01.2018 - 12.2021
- TRAINED all new and existing employees on all SOPs for day to day production
- And how to operate nd
- Monitoring employee's productivity
- Providing constructive feedback and coaching
- Responsible for maintaining USDA regulations and policies
- Making sure all machines are working properly to meet goals and timely
- HACCP certified
- Provides customer service skills
Cook-Cashier
Imo's Pizza
Cahokia Heights, IL
01.2014 - 12.2017
- Customer service skills
- Answering phones and taking orders, inputting in computer system
- Receiving and issuing payments
- Keeping track of cash and credit transactions
- Prepare food orders and assist others
- Good communication and safety procedures
- Food Handlers Certificate
Lifeguard Supervisor
Village of Cahokia Pool
Cahokia, IL
01.2007 - 12.2013
- CPR training and Certificate
- Ensure that policies, guidelines, and safety procedures are followed
- Enforce pool regulations and water safety policies
Education
GED -
Cahokia High School
Cahokia, ILCannabis science operations -
St.Louis University
Skills
- Promoting products
- Client rapport building
- Store closing procedures
- Customer support
- Lifeguard
- Shopify POS
- Microsoft Excel
- Typing
- Communication skills
- Quality Assurance
- Computer skills
- Data center experience
- Retail security monitoring
- Quality Control
- Phone etiquette
- Customer inquiry handling
- Food Handler Certification
- Sales
- Supervising experience
- Retail sales transactions
- Customer returns handling
- Customer service (10 years)
- Upselling
- Retail price checking
- POS
- Providing product information
- Payment reconciliation
- Refund processing
- Cash register operations
- Leadership
- Teamwork
- Time management
- Cash register
- CPR Certification
- Help desk
- Team management
- Food Safety
- Host/hostess experience
- Retail sales - Retail sales experience (3-5 years)
- Product demos
- English
- Hospitality
- Payment card processing
- HACCP
- Guest services
- Tax experience
- Cash handling
- Lifeguard experience
- Standard operating procedures (SOPs)
- Driving
- Cleaning
- Restaurant experience
- Cross-selling
- Greeting customers
- HACCP Certification
- Analysis skills
- CPR
- POS systems
- Detecting counterfeit currency
- Clover
- Front desk
- Grammar Experience
- Microsoft Office
- Store opening procedures
- Merchandising display arrangement
- Land surveying
- Business development
- Assembly
- Management
- Organizational skills
- Live chat
- Computer operation
- Retail math
- Bilingual
- Payment verification
- Cash handling machinery
- Customer complaint resolution
- Stocking
- Making change
- Planning / Organizing / Problem-Solving
- Special order processing
- Phone communication
- Customer Relations
- Communication Skills
- Leadership / Management Skills
- HACCP certified
- Food Handlers Certificate
- CPR training and Certificate
- Stock auditing
- Demand forecasting
- Inventory discrepancies
Certification
- HACCP Certification
- CPR Certification
- Driver's License
- Cannabis science operations, St. Louis University, 08/01/25, 10/01/25
- Food Handler Certification
- METRC certificates
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Inventory Specialist
Kind goods
08.2025 - 02.2026
Retail Salesperson
Kind Goods
08.2025 - Current
Budtender
Beyond hello
04.2023 - 01.2024
Home Health Care Aide
Advantage Home Health Care
04.2021 - 10.2025
Production Supervisor
Swiss American
04.2021 - 12.2022
Production Supervisor
Roma's Pizza
01.2018 - 12.2021
Cook-Cashier
Imo's Pizza
01.2014 - 12.2017
Lifeguard Supervisor
Village of Cahokia Pool
01.2007 - 12.2013
GED -
Cahokia High School
Cannabis science operations -
St.Louis University