Grace Koustas
Closter,New Jersey
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Lefkes Estiatorio
06.2022 - 08.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Intern
Meimaris Law Group
01.2022 - 05.2022
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Intern
Asatrian Law
05.2021 - 12.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Master of Arts - Government And Law
Lafayette College
Easton, PA05.2027
Skills
- Kitchen staff coordination
- Dining room management
- Conflict Resolution
- Guest Relations Management
Timeline
Restaurant Hostess
Lefkes Estiatorio
06.2022 - 08.2023
Intern
Meimaris Law Group
01.2022 - 05.2022
Intern
Asatrian Law
05.2021 - 12.2021
Master of Arts - Government And Law
Lafayette College
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