Grace Kozuch
Chicago,IL
Summary
Professional with a strong background in understanding human behavior and interpersonal dynamics. Skilled in effective communication, problem-solving, and adapting to dynamic environments. Known for reliability, teamwork, and achieving tangible results. Possesses relevant technical skills and disciplined approach, consistently aligning with organizational goals.
Overview
4
4
years of professional experience
Work History
Dunkin' Donuts
Axit Patel
06.2020 - 08.2020
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Receptionist
Momentum Dance Studio
01.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Hostess
Labriola Chicago
05.2023 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with other staff members to move tables and adjust seating to accommodate groups with special requests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Babysitter
Michele Weiss
10.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Bachelor of Arts - Applied Psychology
University of Illinois At Chicago
Chicago, IL12-2025
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Detail Oriented
- Effective Multitasking
- One-on-one support
Affiliations
- Phi Sigma Sigma Foundation
Timeline
Babysitter
Michele Weiss
10.2023 - Current
Hostess
Labriola Chicago
05.2023 - 10.2023
Receptionist
Momentum Dance Studio
01.2021 - 08.2022
Dunkin' Donuts
Axit Patel
06.2020 - 08.2020
Bachelor of Arts - Applied Psychology
University of Illinois At Chicago
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