Grace Kwasniewicz
Boyne City
Summary
Results-driven professional with a strong background in customer service and event organization. Known for effective communication and problem-solving skills, contributing to high customer satisfaction and team achievements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Landing
Charlevoix
05.2025 - Current
- Managed cash transactions and processed payments accurately at the end of shifts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Associate
American Eagle Outfitters, Inc
Novi
09.2024 - 05.2025
- Processed transactions accurately using point-of-sale system.
- Collaborated with team to achieve daily sales goals and improve service.
- Handled customer inquiries and resolved issues promptly and effectively.
Youth Soccer Coach
The Michigan Jaguars
Commerce
12.2023 - 05.2025
- Worked with young kids to teach them how to work as a team, and collaborate to meet a collective goal.
- Fostered positive relationships with players and parents to build community support.
- Organized team events and activities to promote engagement and camaraderie.
- Motivated teams to reach their full potential by emphasizing sportsmanship, respect and fair play.
Education
High School Diploma -
Novi High School
Novi, MI05-2024
Human Biology
Michigan State University
East Lansing, MISkills
- Team collaboration
- Event organization
- Effective communication
- Community engagement
- Time management
- First Aid/CPR
Affiliations
Vice President of Philanthropy
Accomplishments
Captain of Novi High School varsity soccer team
Certification
CPR Certified
Timeline
Server
The Landing
05.2025 - Current
Sales Associate
American Eagle Outfitters, Inc
09.2024 - 05.2025
Youth Soccer Coach
The Michigan Jaguars
12.2023 - 05.2025
High School Diploma -
Novi High School
Human Biology
Michigan State University