Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Grace LaFrance

Maine Veterans Home
Alfred,ME
1
Certification
8
years of professional experience

Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.

Work History

Server

Olive Garden | undefinedundefined

Certified Nursing Assistant (CNA)

5 Months
Maine Veterans Home | 01.2026 - Current
  • Provided compassionate, patient-centered care to elderly residents in a long-term care setting with a primary focus on individuals living with moderate to severe dementia.
  • Assisted residents with daily living activities, promoting independence, dignity, and quality of life.
  • Monitored and reported changes in physical and cognitive status to nursing staff, ensuring timely intervention.
  • Utilized effective therapeutic communication techniques to support residents with memory impairment, reduce agitation, and enhance wellbeing.
  • Collaborated with interdisciplinary team members to maintain a safe, supportive environment and uphold high standards of care for veterans and their spouses.

Emergency Room Technician

1 Year 6 Months
Maine Medical Center Biddeford | 11.2023 - 05.2025
  • Performed medical tasks and procedures such as vital signs, ECGs, phlebotomy, splinting, wound care, specimen collection, and bedside care.
  • Cultivated relationships and navigated interactions with patients and their families during times of extreme mental, emotional, and physical duress.
  • Able to be efficient and useful in high stress and chaotic situations and take on other roles in these situations, such as housekeeping and clerical work.
  • Worked alongside many other health care professionals such as radiology technicians, respiratory therapists, nurses, physicians, and other technicians.
  • Monitored vital signs and reported changes to nursing staff for immediate intervention.

Camp Counselor/Water Safety Instructor

2 Years 2 Months
Camp Laughing Loon | 06.2021 - 08.2023
  • Supervised groups of 20+ children between ages of 6 and 12 in outdoor activities, including swimming, canoeing, sports, and art.
  • Instructed participants on activities’ procedures and safety considerations to promote good outcomes for all campers
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Monitored camper behavior, implementing conflict resolution strategies when necessary.
  • Certified in CPR and Water Safety Instruction.

Information Desk/Concierge

1 Year 3 Months
Eastern Maine Medical Center | 09.2021 - 12.2022
  • Provided exceptional customer service to patients and visitors, addressing inquiries and resolving concerns promptly.
  • Provided concierge services to patients and families including delivering flowers, gifts, food orders, etc.
  • Assisted in managing visitor access, maintaining security protocols throughout the facility.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Easily adaptable to high-pressure, tense situations during the COVID-19 pandemic.

Camp Counselor

2 Years 2 Months
Camp Marland | 06.2018 - 08.2020
  • Supervised groups of 20+ children between ages of 6 and 12 in outdoor activities, including swimming, canoeing, sports, and art.
  • Facilitated engaging activities for campers, promoting teamwork and social skills.
  • Ensured safety protocols were followed, maintaining a secure environment for all participants.
  • Mentored junior counselors, fostering skill development and team cohesion.

Maine Learning Assistant

4 Months
University of Maine, Orono | 01.2020 - 05.2020
  • Collaborated with professors to monitor progress of students and adjust instructional strategies to meet specific needs more efficiently
  • Provided one-on-one support to students, enhancing understanding of complex concepts.

Education

Accelerated Bachelor of Science - Nursing

University of Southern Maine | Portland, ME | 08-2026

Present

  • 3.8 GPA

Bachelor of Science - Biology/Pre-Medicine

University of Maine | Orono, ME | 05-2023
  • Magna Cum Laude

Bachelor of Science

University of Maine Honors College | Orono, ME | 05-2023
  • Thesis and Defense-Awarded High Honors

Skills

Therapeutic Communication
Reliable Team Player
Direct Patient Care
Caring with Compassion
Critical Thinking/ Prioritization

Certification

  • CPR: 2021- present
  • BLS (Basic Life Support): 2023- present
  • CNA (Certified Nursing Assistant): 2025- present
  • CPI (Crisis Prevention): 2023- 2025

Timeline

Certified Nursing Assistant (CNA)

Maine Veterans Home
01.2026 - CurrentRead More

Emergency Room Technician

Maine Medical Center Biddeford
11.2023 - 05.2025Read More

Information Desk/Concierge

Eastern Maine Medical Center
09.2021 - 12.2022Read More

Camp Counselor/Water Safety Instructor

Camp Laughing Loon
06.2021 - 08.2023Read More

Maine Learning Assistant

University of Maine, Orono
01.2020 - 05.2020Read More

Camp Counselor

Camp Marland
06.2018 - 08.2020Read More

Server

Olive Garden
Read More

University of Southern Maine

Accelerated Bachelor of Science from Nursing
Read More

University of Maine

Bachelor of Science from Biology/Pre-Medicine
Read More

University of Maine Honors College

Bachelor of Science
Read More
Grace LaFrance