Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Grace Lamoreaux

South Jordan

Summary

Dynamic professional with extensive experience at the United States Postal Service, excelling in team leadership and strategic planning. Proven track record in contract compliance and enhancing customer experience. Skilled in Microsoft Excel, I effectively managed a team of 30, fostering a positive work environment and driving operational success.

Overview

5
5
years of professional experience

Work History

Emissions technician

Emissions technician
Salt Lake City
11.2024 - 07.2025
  • Test incoming cars to ensure they are in compliance with salt lake city emissions standards.

Union Steward

National Association of Letter Carriers
Salt Lake City
03.2024 - 11.2024
  • Enforced contract compliance using the grievance procedure.
  • Investigating contract violations.
  • Facilitated communication between management and union members regarding workplace issues.
  • Collaborated with leadership to develop strategies for enhancing employee engagement.
  • Advocated for fair treatment of employees in disciplinary actions and workplace disputes.
  • Investigated reports of harassment or discrimination involving any member of the bargaining unit.
  • Maintained records of grievances filed by union members and tracked their resolution status.

City Carrier

United States Postal Service
Sugarhouse
08.2020 - 11.2024
  • Responsible for delivering mail and receiving mail from residents and businesses.
  • Worked closely with supervisors and other staff members as part of a team effort.
  • Operated postal delivery vehicles safely and responsibly during routes.
  • Managed time effectively to complete daily delivery routes on schedule.
  • Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.

Carrier Supervisor

United States Postal Service
Salt Lake City
06.2021 - 06.2022
  • Coordinated with team members to manage workload effectively.
  • Coordinated schedules and assigned tasks to team members for optimal workflow.
  • Conducted performance evaluations and provided constructive feedback to staff.
  • Directed and supervised team of 30 employees in daily operations.
  • Responded quickly to emergency situations while on the road.
  • Supervised daily operations and ensured compliance with company policies.
  • Trained and mentored new employees on best practices and safety protocols.

PSE

United States Postal Service
Sugarhouse
04.2020 - 07.2020
  • Sort incoming parcels, flats, and letters for delivery.
  • Help customers with any questions regarding postage or mail service.
  • Completed day-to-day duties accurately and efficiently.

Education

High School diploma -

American Academy of Innovation
South Jordan, UT

Skills

  • Customer experience
  • Team leadership
  • Strategic planning
  • Skilled in Microsoft Word and Excel
  • Positive attitude
  • Problem solving
  • Supervisor experience
  • Contract compliance

Awards

Presidential service award, 2020

Timeline

Emissions technician

Emissions technician
11.2024 - 07.2025

Union Steward

National Association of Letter Carriers
03.2024 - 11.2024

Carrier Supervisor

United States Postal Service
06.2021 - 06.2022

City Carrier

United States Postal Service
08.2020 - 11.2024

PSE

United States Postal Service
04.2020 - 07.2020

High School diploma -

American Academy of Innovation