Professional Summary
Overview
Work History
Education
Skills
Timeline

Grace Lavelle

Fleet Feet Cleveland
Cleveland,OH
2
years of professional experience

Dedicated retail professional with a strong background in customer service and teamwork, committed to enhancing customer experiences and driving sales success.

Work History

Retail Sales Associate

5 Months
Fleet Feet Cleveland | 05.2026 - Current
  • Assisted customers in product selection, ensuring a personalized shopping experience.
  • Maintained store presentation through effective merchandising and inventory management.
  • Collaborated with team members to achieve daily sales goals and improve service quality.
  • Educated customers on footwear technology, promoting informed purchase decisions.

Host

1 Year
Westsiders | 07.2024 - 07.2025
  • Welcomed and seated guests, ensuring a positive first impression of the dining experience.
  • Coordinated with kitchen and waitstaff to facilitate timely service and guest satisfaction.
  • Monitored dining area for cleanliness and ambiance, enhancing overall atmosphere.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Career Shadowing

TRG | 05.2025 - 05.2025
  • Explored careers in finance, accounting, marketing, and other business fields through job-shadowing experiences with professionals
  • Gained exposure to different workplace environments, responsibilities, and career paths while developing a better understanding of the business field
  • Asked questions and observed day-to-day operations to identify areas of interest for future academic and career pursuits

Volunteer

9 Months
National Honor Society | 08.2024 - 05.2025
  • Collaborated with local organizations to coordinate volunteer opportunities for members.
  • Organized and facilitated community service projects to promote civic engagement among peers.
  • Mentored new members on organizational values and effective volunteerism practices.
  • Developed promotional materials to increase awareness of National Honor Society initiatives.

Education

MBA - Finance

Elon University | Elon, NC

Attended in the 2025-26 school year.

  • Dean's List Fall Semester 2025

Bachelor of Science - Finance

Ohio University | Athens, OH | 05-2029

Skills

Customer service
Teamwork and collaboration
Time management
Customer assistance
Cash handling
Sales techniques
Teamwork
Collaboration

Timeline

Retail Sales Associate

Fleet Feet Cleveland
05.2026 - CurrentRead More

Career Shadowing

TRG
05.2025 - 05.2025Read More

Volunteer

National Honor Society
08.2024 - 05.2025Read More

Host

Westsiders
07.2024 - 07.2025Read More

Elon University

MBA from Finance
Read More

Ohio University

Bachelor of Science from Finance
Read More
Grace Lavelle