Dedicated retail professional with a strong background in customer service and teamwork, committed to enhancing customer experiences and driving sales success.
Work History
Retail Sales Associate
5 Months
Fleet Feet Cleveland | 05.2026 - Current
Assisted customers in product selection, ensuring a personalized shopping experience.
Maintained store presentation through effective merchandising and inventory management.
Collaborated with team members to achieve daily sales goals and improve service quality.
Educated customers on footwear technology, promoting informed purchase decisions.
Host
1 Year
Westsiders | 07.2024 - 07.2025
Welcomed and seated guests, ensuring a positive first impression of the dining experience.
Coordinated with kitchen and waitstaff to facilitate timely service and guest satisfaction.
Monitored dining area for cleanliness and ambiance, enhancing overall atmosphere.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Career Shadowing
TRG | 05.2025 - 05.2025
Explored careers in finance, accounting, marketing, and other business fields through job-shadowing experiences with professionals
Gained exposure to different workplace environments, responsibilities, and career paths while developing a better understanding of the business field
Asked questions and observed day-to-day operations to identify areas of interest for future academic and career pursuits
Volunteer
9 Months
National Honor Society | 08.2024 - 05.2025
Collaborated with local organizations to coordinate volunteer opportunities for members.
Organized and facilitated community service projects to promote civic engagement among peers.
Mentored new members on organizational values and effective volunteerism practices.
Developed promotional materials to increase awareness of National Honor Society initiatives.