Grace Lee
New Market
Summary
While receiving my degree I continuously sought for professional and personal growth. I maintained an above 3.0 GPA during my time in undergraduate. I am wholeheartedly committed to learning the most I can about my areas of interest and am dedicated to applying all of my knowledge and skills for the benefit of the individuals and communities I will encounter during and after the attainment of my masters.
Overview
3
3
years of professional experience
Work History
Women & Children Shelter Worker / Resource Navigator
Samaritan House
Jefferson City, Tennessee
12.2023 - Current
- Secretary tasks at our shelters front desk, i.e., returning phone calls, voicemails, and filing/managing paperwork for the shelter
- Taking telephone inquiries for potential residents to our facility
- Determining their particular needs and the circumstances surrounded how they came to be homeless
- Every case we receive is so vastly different and can require different accommodation or referral to other resources that may be better equipped for their needs
- Deep cleaning and maintaining the shelters facility rooms
- Assuring that not only hygiene is a top priority; but that our AC rooms, industrial fridge and freezer, and fire alarms are operational
- Doing shelter intakes for residents, this process involves administering a drug test, police background check, and making copies of their ID, social security cards, car, and medical information
- This also includes any children accompanying the mother
- As a live in staff member I am expected to work 1-2 weekends in any given month as well as an allotted number of overnights
- During these times I am considered on-call and am responsible for supervising the shelter, keeping tabs on how the residents are spending their time, ensuring all guidelines are being followed, as well as the routine secretary work that has to be done
Food Pantry Associate / Resource Navigator
Appalachian Ministries of the Smokies
Jefferson City, Tennessee
06.2022 - Current
- Maintaining food pantry inventory through frequently cycling donations and deliveries
- Assuring that clients’ information is recorded accurately for the pantries computer databases
- Signing up clients for our diverse services, which includes clothing, discount furniture, and shelter resources
- Stocking shelves
- Unloading food from deliveries and donations
- Sorting/processing all food received, while regarding expiration dates as well as current warehouse inventory
- Organizing warehouse to make best use of the buildings capacity
- Hosting community donation events such as Coats 4 the Cold and School Supply Drives
- Providing comprehensive lists of resources that a community member or interested party may need
- Facilitate volunteer groups of all demographics in routine pantry needs
- Host resource table at local university events for prospective clients and volunteer opportunities
Education
Bachelors of Arts - Applied Psychology and Sociology
Carson Newman University
Jefferson City, Tennessee05.2022
Skills
- Exceptional public speaking skills
- Ability to adjust to changing work load and professional circumstances
- Highly analytical
- Detail oriented
- Strict moral code and work ethic
- Client intake
- Database management and Case management
- Community outreach
- Volunteer coordination
Timeline
Women & Children Shelter Worker / Resource Navigator
Samaritan House
12.2023 - Current
Food Pantry Associate / Resource Navigator
Appalachian Ministries of the Smokies
06.2022 - Current
Bachelors of Arts - Applied Psychology and Sociology
Carson Newman University
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