Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Lin

Bronx,US

Summary

Pre-Nursing Track Student with 4 years of diverse experience in customer service and retail environments, adept at conflict resolution and team coordination. Demonstrates strong organizational skills and a keen ability to manage inventory efficiently, ensuring optimal product presentation and availability. Passionate about contributing to sustainable practices and improving customer satisfaction through effective communication and teamwork.

Overview

3
3
years of professional experience

Work History

Part-Time

Lehigh Wines & Liquors (Family Business)
06.2024 - Current
  • Efficiently manage register transactions, ensuring accurate and speedy service.
  • Maintain stock levels, ensuring product availability and organized displays.
  • Handle customer inquiries via phone, providing knowledgeable assistance.
  • Worked closely with team members to streamline cash register operations, improving transaction speed and enhancing customer satisfaction.

Employee

Summer Youth Employment Program (SYEP)
06.2023 - 08.2023
  • Ensured park cleanliness, enhancing visitor experience and reducing waste.
  • Employed effective communication techniques to encourage teamwork, maintaining park health and benefiting both wildlife and visitors.
  • Monitored park conditions, improving safety and well-being for all.

Salon Employee

JJ Nails
07.2022 - 08.2022
  • Provided a welcoming environment for clients, enhancing their comfort and satisfaction during salon visits.
  • Streamlined inventory management by ensuring essential supplies were consistently stocked, reducing downtime and improving service delivery.
  • Coordinated with team members to maintain cleanliness and organization, fostering a professional atmosphere that elevated client experiences.

Education

Psychology/Pre-Nursing

Stony Brook University
05.2027

High School Diploma -

The Bronx High School of Science
Bronx, NY
06-2023

Skills

  • Customer Service

  • Stocking

  • Team Coordination

  • Conflict Resolution

  • Organization

  • Cashiering

  • Time Management

  • Friendly, positive attitude

  • Problem-solving

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Part-Time

Lehigh Wines & Liquors (Family Business)
06.2024 - Current

Employee

Summer Youth Employment Program (SYEP)
06.2023 - 08.2023

Salon Employee

JJ Nails
07.2022 - 08.2022

Psychology/Pre-Nursing

Stony Brook University

High School Diploma -

The Bronx High School of Science

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Grace Lin