Grace Loudin
Granger,IN
Summary
Results-driven learner with a passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and thrive in fast-paced environments, contributing effectively to team efforts. Reliability, flexibility, and strong skills in critical thinking and collaboration enable excellence in any assigned task or project. Known for maintaining high standards and delivering quality results, committed to making a positive impact in any professional setting.
Overview
10
10
years of professional experience
Work History
Receptionist/Social Media Manager
Mountain Pets Veterinary Clinic
12.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Created social media posts for apps like Instagram, Facebook, and Tik tok.
- Used Canva to create fliers and aesthetic posts.
- Created Facebook ads to draw in more customers.
Sales associate
Down to Earth
10.2021 - 07.2022
- Sold holistic supplements by providing personalized recommendations based on customer needs.
- Prepared and served food items to meet customer orders and quality standards.
- Gained in-depth knowledge of holistic supplements and beauty products to assist customers effectively.
- Promoted products through engaging social media content to drive awareness and sales.
- Uploaded and organized product listings on the company website to maintain a user-friendly experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Kids Club Assistant
Kids Club
04.2015 - 11.2017
- Supervised children before and after school, ensuring a safe and structured environment.
- Assisted children with homework, fostering understanding and academic growth.
- Created and maintained a safe, engaging play environment to support children’s well-being.
- Communicated regularly with parents about daily activities, behaviors, and any concerns.
- Prepared and served nutritious meals and snacks tailored to children’s needs.
- Administered medication and provided minor first aid to address children’s health needs.
- Designed engaging activities to promote learning, creativity, and social development.Supported children in developing positive behavior and interpersonal skills through guidance and encouragement.
- Organized schedules and managed transitions between activities, maintaining a smooth routine.
- Ensured compliance with safety and health regulations, including cleaning and sanitizing play areas and equipment.
Education
Holistic Health Practitioner & Nutrition Cert - Holistic Health
Functional Nutrition Alliance
07-2025
Bachelor of Science - Health Sciences
Indiana University
South Bend05-2025
Skills
- Holistic Nutrition Expertise: Comprehensive understanding of nutrition and wellness principles, with a focus on holistic approaches
- Health Condition Support: Skilled in managing autoimmune conditions and PCOS through tailored diet and lifestyle recommendations
- Supplement Knowledge: Proficient in educating others and recommending supplements to support individual health needs
- Research and Learning: Passionate about staying informed on the latest advancements in nutrition science and effectively sharing insights with others
- Effective Communication: Clear and empathetic communicator with strong verbal and written skills, adept at simplifying complex information for clients
- Analytical Thinking: Critical thinker with the ability to develop personalized and practical health plans
- Adaptability: Flexible and resourceful in supporting individuals with diverse health challenges and needs
- Organization and Time Management: Highly organized and efficient in prioritizing tasks to meet deadlines and achieve goals
- Client Relations: Skilled in building strong relationships and delivering excellent customer service
- Telephone Etiquette: Professional and personable when communicating over the phone, ensuring positive client interactions
Timeline
Receptionist/Social Media Manager
Mountain Pets Veterinary Clinic
12.2023 - Current
Sales associate
Down to Earth
10.2021 - 07.2022
Kids Club Assistant
Kids Club
04.2015 - 11.2017
Holistic Health Practitioner & Nutrition Cert - Holistic Health
Functional Nutrition Alliance
Bachelor of Science - Health Sciences
Indiana University
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