Grace Mahony
Malverne
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
After-School Program Leader
Malverne After-School Care (MAC)
07.2023 - Current
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
- Managed behavioral issues and used positive behavior strategies for groups of up to 25 students.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
- Fostered a positive learning atmosphere by promoting respect, curiosity, cooperation among students.
Waitress Trainer
Maier’s Brick Cafe
11.2021 - 06.2023
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Education
Bachelor of Arts - Advertising
University of South Carolina
Columbia, SC05-2027
Skills
- Target audience identification
- Marketing and promotion
- Public speaking
- Relationship building and networking
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
Certification
- IBM AI Certification
- New York State Seal of Biliteracy (English & Spanish)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
After-School Program Leader
Malverne After-School Care (MAC)
07.2023 - Current
Waitress Trainer
Maier’s Brick Cafe
11.2021 - 06.2023
Bachelor of Arts - Advertising
University of South Carolina
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