Grace Majzel
Smithton,IL
Summary
Friendly and motivated team player dedicated to making specialty coffee and tea beverages, and contributing to a safe, welcoming cafe environment. Fast learner who easily adapts to new circumstances and challenges, paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Server
Reifschneider's Grill & Grape
Freeburg, IL
06.2022 - Current
- Managed high-pressure situations and balanced multiple tables at once, ensuring timely and accurate service.
- Worked seamlessly with other servers and kitchen staff to deliver exceptional service and maintain a positive and cohesive work environment.
- Utilized communication skills to take orders, address customer needs, and avoid issues to enhance customer satisfaction.
- Maintained a friendly and upbeat demeanor throughout shifts, creating a welcoming atmosphere for an optimal dining experience.
Barista
Coffee Mill Diner
Smithton, IL
02.2021 - 05.2022
- Mastered the preparation of a wide range of coffee beverages, including espresso-based drinks and specialty orders, quickly and efficiently
- Created well-crafted beverages, per measurement, ratio, and structure guidelines, to ensure quality and consistency
- Operated and maintained espresso machines, brewing equipment, and blenders, adhering to safety and cleanliness standards
- Effectively managed multiple roles such as taking orders, preparing drinks, and handling drive-thru operations promptly and accurately, while maintaining a positive atmosphere
Education
Some College (No Degree) - Secondary English Education
Missouri State University
Springfield, MOSkills
Multitasking and Efficiency
Adaptability and Flexibility
Effective Communication with Customers and Coworkers
Excellent Memory and Attention to Detail
Timeline
Server
Reifschneider's Grill & Grape
06.2022 - Current
Barista
Coffee Mill Diner
02.2021 - 05.2022
Some College (No Degree) - Secondary English Education
Missouri State University
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