Philip Latislaw

• Delivered exceptional service by anticipating guests needs, enhancing dining experiences and contributing to repeat customer visits.

• Fostered a welcoming atmosphere by actively engaging with guests, enhancing their dining experience and encouraging positive reviews.

• Collaborated with team members to create a cohesive service approach, fostering a positive work environment and improving team performance.

• Delivered exceptional service by anticipating guest needs, enhancing dining experiences and contributing to repeat customer visits.
• Fostered a welcoming atmosphere by actively engaging with guests, enhancing their dining experience and encouraging positive reviews.
• Collaborated with team members to create a cohesive service approach, fostering a positive work environment and improving team performance.
• Trained and mentored new servers, fostering a collaborative environment that enhanced team performance and improved customer satisfaction.
• Monitored service performance data to identify training needs, enabling targeted skill development and boosting team efficiency.
• Maintained comprehensive training records, ensuring all staff met compliance standards and enhancing overall operational quality.

• Provided exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and loyalty.
• Streamlined order delivery processes, reducing wait times and increasing table turnover, leading to improved sales.

• Trained new servers in service standards, fostering team confidence and enhancing overall customer experience.
• Developed a training manual for new hires, standardizing procedures and ensuring consistency in service across the team.
• Demonstrated a passion for mixology, fostering a vibrant atmosphere that encouraged guest interaction and satisfaction.