Grace E. Marshall
Springfield,United States
Summary
Highly organized, detail-oriented and bilingual professional with broad experience both human resources coordination, administrative support, and real estate appraisal. Demonstrated ability to multi-task and prioritize in a fast-paced environment. Proficient in managing employee relations, benefits administration, and recruiting efforts while also providing exceptional executive and administrative support to executive team members. Strong communication skills in both English and Spanish, with a proven track record of building positive relationships with team members at all levels within an organization. Adept at utilizing HRIS platforms and various administrative tools to streamline processes and enhance efficiency. Eager to leverage expertise to support a dynamic team and contribute to the overall success of an organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bilingual - Human Resources Coordinator/Administrative Assistant
MBC Staffing/Lippert Components LCI
Springfield, MO
01.2023 - Current
- Advised managers on disciplinary actions when needed.
- Organized interviews.
- Conducted termination processes.
- Administered new employee processes such as I-9, W-4, Benefits, Trainings.
- Developed onboarding materials and presented orientation sessions for new hires.
- Organized employee recognition programs to boost morale among staff members.
- Maintained employee files in compliance with applicable legal requirements.
- Prepared documents for termination processes, such as exit interviews.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Coordinated benefits administration, including health insurance, 401k, and personal protection reimbursement.
- Maintained the General Manager's expense report.
- Organized volunteer and company events.
- Administered safety trainings and plant safety walks (OSHA safety guidelines).
- Reported safety 'near misses' to the company and followed through to make sure the corrective action was completed.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Licensed Real Estate Appraiser
Benchmark Appraisal Co LLC
Springfield, MO
02.2021 - Current
- Conducted comprehensive property evaluations and assessments to determine accurate market values for residential properties.
- Utilized advanced appraisal software and tools to analyze market trends, assess property condition, and evaluate comparable properties in the area.
- Prepared detailed appraisal reports that complied with industry standards and regulations, presenting findings to clients in a clear and concise manner.
- Stayed current with industry developments and regulations, maintaining licensure and certifications to uphold ethical standards in real estate appraisal practices.
Server
Karai Ramen + Handroll
Springfield, MO
10.2019 - 01.2023
- Fluent in both English and Spanish, facilitating effective communication and understanding with a diverse workforce.
- Provided HR support to both English- and Spanish-speaking employees on issues such as benefits, payroll, and performance evaluations.
- Translated HR documents and communications into Spanish to ensure clarity and compliance for all staff members.
- Conducted new hire orientations, facilitated training programs, and assisted with employee onboarding processes.
- Managed the recruitment process by reviewing resumes, scheduling interviews, and conducting background checks.
- Administered employee benefits programs, addressed inquiries, and assisted with annual enrollment.
- Maintained accurate HR records and generated reports as needed for audits and compliance purposes.
Environmental Service Technician
CoxHealth - Steeplechase/Hulston
01.2020 - 02.2021
- Conducted daily cleanings of patient rooms, common areas, and offices to maintain a sanitary and safe environment
- Disposed of medical waste in accordance with hospital policies and state regulations, ensuring proper handling and disposal procedures
- Utilized specialized equipment and cleaning agents to disinfect high-touch surfaces and prevent the spread of germs and pathogens
- Demonstrated attention to detail and organizational skills in maintaining inventory of cleaning supplies and equipment to support efficient operations
- Responded promptly to emergency clean-up situations, such as spills or contamination, to minimize health and safety risks.
Education
Associates of Arts - Business
Ozark Technical Community College
Springfield, MO12.2023
Real Estate Appraisal License - Residential Appraisal
Missouri Appraisal License School At McKissock Learning
07.2022
High School Diploma -
Central Highschool - I.B.
Springfield, MO05.2020
Skills
- Human Resources Management
- Employee Relations
- Office Management
- Document Preparation
- Executive and Administrative Support
- Policy Enforcement
- File Organization
- Conflict Management
- Legal requirements
- Data Collection
- Market understand
- Deadline Management
Professional References
- Joel Caler, Former Supervisor - Lippert Components LCI, (360)632-5005
- Patty Nitzschke, Owner/Chief Appraiser - Benchmark Appraisal Co, LLC, (417)868-8986 or bac2000@sbcglabal.net
- Michael Greenwood, Former Coworker - Karai Ramen + Handroll, (417)351-9669
- Brianna Ellsworth, Former Coworker - Lippert Components LCI, (417)412-0001
Accomplishments
- Received a Gold Award for a Business Plan I wrote for DECA that qualified me to go to internationals without having to compete in any other tournament.
Certification
- EHS Lockout/Tagout Programs and Procedures
- Compliance - HIPAA
- EHS Fall Protection
- Compliance - Preventing Sexual Harassment
- EHS Machine Guarding
- Lean - Visual Controls
- EHS Walking Work Surfaces
- EHS Hoist and Crane
- Lean - Visual Displays
- The 8 Wastes of Lean
- Workplace Organization & Standardization aka 5S
- EHS Forklift and Pedestrian Safety
- EHS Near Miss and Incident Reporting
- EHS Personal Protective Equipment
- Hand Safety
- Machine Guarding
- Hot Working Spaces
- Hazard Communication
Languages
Spanish
Full Professional
Timeline
Bilingual - Human Resources Coordinator/Administrative Assistant
MBC Staffing/Lippert Components LCI
01.2023 - Current
Licensed Real Estate Appraiser
Benchmark Appraisal Co LLC
02.2021 - Current
Environmental Service Technician
CoxHealth - Steeplechase/Hulston
01.2020 - 02.2021
Server
Karai Ramen + Handroll
10.2019 - 01.2023
Associates of Arts - Business
Ozark Technical Community College
Real Estate Appraisal License - Residential Appraisal
Missouri Appraisal License School At McKissock Learning
High School Diploma -
Central Highschool - I.B.
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