Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Martin

Waxahachie

Summary

I have over two years of experience working at Farmluck, where I developed strong customer service, cash handling, and multitasking skills in a fast-paced environment. In my role, I consistently took orders, prepared food and beverages, maintained cleanliness, and ensured a positive experience for every customer. I was also trusted with training new team members, demonstrating leadership, reliability, and attention to detail. In addition to my work experience, I have completed over 200 hours of community service through NCL, which strengthened my communication skills, work ethic, and commitment to helping others. These experiences have prepared me to contribute positively to a retail team by providing excellent customer service, staying organized, and creating a welcoming environment for customers.

Overview

2
2
years of professional experience

Work History

Server Assistant

FarmLuck
Waxahachie, TX
05.2024 - Current
  • Provided excellent customer service, addressing concerns and resolving issues promptly.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Handled cash and credit transactions efficiently, ensuring accuracy in payments.
  • Trained new servers on service protocols and restaurant policies.
  • Resolved customer complaints promptly, fostering positive guest relations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Mercy Preparatory Academy
Waxahachie

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Responsible and trustworthy
  • Customer service
  • Cleanliness standards
  • Flexible schedule
  • Cash handling
  • POS system operation

Timeline

Server Assistant

FarmLuck
05.2024 - Current

High School Diploma -

Mercy Preparatory Academy