Grace Mason
Boise,Idaho
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and time management skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
First Watch
Meridian, ID
06.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently during peak hours, enhancing overall restaurant flow.
- Assisted in training new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to synchronize orders and minimize delays.
High School Coach
Rocky Mountain High School
Meridian, ID
06.2023 - 05.2026
- Developed training programs to enhance athlete skills and performance.
- Implemented game strategies that improved team competitiveness and cohesion.
- Coordinated practice schedules to maximize player development opportunities.
- Fostered a positive team environment through effective communication and support.
Substitute Teacher, K-12
Boise School District
Boise, ID
09.2024 - 06.2025
- Implemented lesson plans to support diverse learning styles and classroom needs.
- Adapted instructional materials for various grade levels and subjects.
- Managed classroom behavior to foster a positive learning environment.
- Collaborated with teachers to ensure continuity of educational objectives.
Operations Supervisor
Roaring Springs Water Park
Meridian, ID
07.2022 - 08.2023
- Supervised lifeguard team to ensure adherence to safety protocols and operational efficiency.
- Conducted regular training sessions on emergency response procedures and water safety techniques.
- Monitored pool areas for compliance with health regulations and maintenance standards.
- Coordinated schedules, managing staffing levels to optimize coverage during peak hours.
Banquet Server
Wahooz Galaxy Center
Meridian
11.2022 - 03.2023
- Set up banquet tables and chairs according to event specifications.
- Assisted in serving food and beverages to guests promptly.
- Maintained cleanliness of dining areas during events.
- Collaborated with kitchen staff to ensure timely food service.
Head Lifeguard
Roaring Spring Water Park
Meridian, ID
04.2022 - 07.2022
- Supervised lifeguard team to ensure compliance with safety protocols and operational standards.
- Monitored guest activity to identify potential hazards and prevent accidents in the facility.
- Implemented operational improvements that increased efficiency of rescue procedures and guest safety measures.
Team Member
Del Taco
Meridian, ID
02.2021 - 02.2022
- Prepared and assembled food orders accurately and efficiently during peak service hours.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Collaborated with team members to enhance customer service experience and satisfaction.
- Assisted in training new employees on operational procedures and safety protocols.
Lifeguard
Roaring Springs Water Park
Meridian, ID
04.2021 - 08.2021
- Monitored pool areas for safety compliance and responded to emergencies swiftly.
- Provided first aid assistance and ensured proper rescue techniques were executed.
- Conducted regular equipment checks to maintain operational safety standards.
- Enforced park rules and regulations, promoting a safe environment for guests.
Education
High School Diploma -
Rocky Mountain High School
Meridian, ID05.2023
Certification
- BLS & First Aid Certification - Since 2021
Timeline
Waitress
First Watch
06.2025 - Current
Substitute Teacher, K-12
Boise School District
09.2024 - 06.2025
High School Coach
Rocky Mountain High School
06.2023 - 05.2026
Banquet Server
Wahooz Galaxy Center
11.2022 - 03.2023
Operations Supervisor
Roaring Springs Water Park
07.2022 - 08.2023
Head Lifeguard
Roaring Spring Water Park
04.2022 - 07.2022
Lifeguard
Roaring Springs Water Park
04.2021 - 08.2021
Team Member
Del Taco
02.2021 - 02.2022
High School Diploma -
Rocky Mountain High School