Grace Mboumba
Frederick,MD
Summary
Proven expertise in early childhood education and customer service, demonstrated through impactful roles at Celebree Learning Center and Wei's markets. Excelled in creating safe, educational environments, achieving high levels of cleanliness and customer satisfaction. Skilled in CPR and embodying patience and worked significantly enhanced children's well-being and customer experiences. Skilled at managing supplies, cleaning work areas and monitoring safety concerns in the interests of children and team members. Familiar with managing housekeeping needs, maintaining documentation and planning different events. Proactive and caring worker with a year of experience, combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Daycare Assistant
Celebree Learning Center
05.2024 - Current
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Kept children between ages of 5 months and 6 years old safe and secure with vigilant oversight.
Cashier
Weis
05.2023 - 11.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Some College (No Degree) -
Morgan State University
Baltimore, MD 08.2024 - 5 2028
Skills
Cleaning and sanitizing
Infant Care
Health and safety
Early Childhood Education
CPR training
Customer Assistance
Customer Service
Work Ethic and Integrity
Patience and Empathy
Certification
90 hour Child Care Certification in Maryland
Languages
French
Native or Bilingual
Timeline
Some College (No Degree) -
Morgan State University
08.2024 - 5 2028
Daycare Assistant
Celebree Learning Center
05.2024 - Current
Cashier
Weis
05.2023 - 11.2023
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