Hi, I’m
Grace McBride
Deerfield Beach,FL
Summary
Dynamic and detail-oriented professional with a proven track record at Petsmart, adept in workflow coordination and guest accommodations. Excelled in maintaining high standards of care and cleanliness, while enhancing customer satisfaction. Skilled in billing and payment processing, alongside exceptional service prioritization, ensuring tasks are completed efficiently and effectively.
Overview
4
years of professional experience
Work History
Petsmart
Pet Care Specialist
09.2023 - Current
Job overview
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
Whales Rib
Hostess
05.2021 - 07.2023
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Mcbride Resources
Office Assistant
09.2020 - 03.2023
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Education
Palm Beach State
Deerfield Beach High SchoolDeerfield Beach, FL
High School Diploma
05.2023
Skills
- Animal handling expertise
- Pet First Aid Knowledge
- Client Communication
- Appointment Scheduling
- Special Needs Care
- Small mammal care
Timeline
Pet Care Specialist
Petsmart
09.2023 - Current
Hostess
Whales Rib
05.2021 - 07.2023
Office Assistant
Mcbride Resources
09.2020 - 03.2023
Palm Beach State
Deerfield Beach High School
High School Diploma
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