Grace Melton
Rochester,Mn
Overview
7
7
years of professional experience
Work History
Business Assistant
Northwest Dental Group
01.2025 - Current
- Check in and check out patients
- Handle Payment of bills
- Assure all paperwork is filled out and insurance is up to date and accurate at beginning of appointment
- Communicate with clinical staff, front desk, and call center
- Handle insurance and treatment questions
- Schedule treatment plans for patients
- Send referrals, requests, and releases to other offices while following HIPAA standards
Client Specialist
Milan Laser Hair Removal
03.2023 - 12.2024
- Greet Clients and schedule follow ups after treatment
- Clean and disinfect treatment rooms after every treatment
- Process applications for loans
- Answer phone calls from new and existing clients
- Schedule consultations and ask pre consult questions
- Give quotes for new body areas
- Experience in Scheduling systems
- Create cases for Complications
- Scan and file documents
- Communicate with Clients via email, call, and text
- Communicate between the Clinic Manager and Providers
Assistant Store Manager
Kirklands
03.2022 - 04.2023
- Open and Close store
- Assist customers with Credit card applications
- Build and sell furniture
- Unload truck of 100-900 boxes
- Processed Payroll in timely manner
- Process truck paperwork
- Create visuals around the store
- Assisted the Store Manager in analyzing sales, delegating tasks, and making informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancemen
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
stylist/part time manager
Maurices
02.2020 - 03.2022
- Run the floor
- Check hourly sales
- Coach and lead team in sales, fashion, and credit card applications
- Loyalty captain for credit cards
- Manage mannequin outfits
- Manage and replenish front area of store
- Greet shoppers
- Get customers started in fitting rooms
- Cash out Customers
- Clean and sanitize store
- Build sales and connections
- Applications for credit cards
Crew Trainer
McDonalds
12.2017 - 01.2020
- Take Customers orders through drive through or front counter
- Handle Customer Complaints
- Train new crew members on their first day with orientation class
- Train other crew members in other areas of the restaurant
- Make food and drinks
- Run the floor
- Work closely with managers
Education
High School Diploma - French 1 and 2, CAP, (Communication Arts Program) Interior Design, intro to Business and entrepreneurship, personal finance and investing
Century High School
Rochester, Mn06.2021
Skills
- Active listener
- Leader
- Quick thinker
- Fast learner
- Exceptional communication
- Problem-solving abilities
- Calm and professional under pressure
- Decision-making
Timeline
Business Assistant
Northwest Dental Group
01.2025 - Current
Client Specialist
Milan Laser Hair Removal
03.2023 - 12.2024
Assistant Store Manager
Kirklands
03.2022 - 04.2023
stylist/part time manager
Maurices
02.2020 - 03.2022
Crew Trainer
McDonalds
12.2017 - 01.2020
High School Diploma - French 1 and 2, CAP, (Communication Arts Program) Interior Design, intro to Business and entrepreneurship, personal finance and investing
Century High School
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