GRACE MWANGI

• Enhanced pharmacy efficiency by implementing new workflow processes and utilizing tools to support stores in real time.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Worked directly with Pharmacy Supervisor to come up with plan to support 20 stores within the district.

• Effectively prioritized tasks and organized workflow to increase efficiency.
• Educated patients on proper medication use.
• Counseled patients regarding proper intake of medications.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Performed technical processes required to dispense medications to patients.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.

• Directly supervised a team of 5 pharmacists and 15 pharmacy technicians
• In charge of hiring and training technicians
• Closely monitored performance metrics and made/implemented action plans based on these metrics
• Properly filled and dispensed an average of 650 prescriptions per day
• Expert on billing insurance plans, understanding the reimbursement process for private payers, Medicare Part D and Medicaid
• Managed drug and supply inventories
• Correctly completed pharmacy paperwork, including daily and weekly reports
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
• Helped achieve pharmacy business objectives by increasing sales and gross margins
• Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure
• Properly instructed pharmacy students on introductory and advanced pharmacy practice rotations
• Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs
• Immunized patients both in store and in clinics
• Worked closely with the store manager to maintain day-to-day operations
• Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures
• Compared prescription details against safety standards and insurance requirements to support patients

• Immunization expert and in charge of the district’s immunization program
• Worked with pharmacy managers and immunization owners of 13 stores in the district to ensure that we met flu shot/expanded immunization targets
• Promoted immunizations by coming up with action plans for the district and holding weekly meetings with each store’s immunization owner
• Organized 30 successful clinics to promote immunizations in the community as well as increase script count

• Enhanced pharmacy efficiency by implementing new workflow processes and utilizing tools to support stores in real time.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Worked directly with Pharmacy Supervisor to come up with plan to support 20 stores within the district.

. Supervised 15 pharmacists to ensure project milestones were met.

. Conducted performance evaluations and developed team schedules.

. Performed audits to ensure compliance with SOPs in prescription verification.