Summary
Overview
Work History
Education
Skills
Commuting
Personal Information
Affiliations
Timeline
Generic

Grace Nichols

Carson City

Summary

Hello, my name is Grace Nichols, and I am currently twenty-one years old. I am proficient in many work-related skills, such as money handling, team building, communication, customer service, and adapting to fast-paced environments. I have good listening skills, combined with an attentive and detailed approach. I satisfy customers with exceptional service, as the passion I have for this line of work shows through my interactions with potential customers - and the dogs, too! Through my experience with dog handling and care, I have also learned how to discern dog breeds, identify dog behavior, efficiently mediate conflict with dogs, provide dogs with medication, and how to handle dogs (of various temperaments) appropriately and professionally. I can now say I've officially learned how far a little bit of patience can go for these animals through these new experiences.

Overview

4
4
years of professional experience

Work History

BOH Team Member/Receptionist/Camp Counselor

Camp Bow Wow
Reno
09.2024 - Current
  • Maintained extensive cleanliness of the facility, including the kennels and the play areas.
  • Assisted in feeding and caring for dogs during daily operations.
  • Monitored dog behavior to ensure safety and well-being during playtime.
  • Collaborated with team members to support smooth daily operations.
  • Gathered significant hands-on experience with various dog breeds and temperaments.
  • Provided dogs who were boarding overnight with their proper medications.
  • Provided dogs with grooming services such as baths, blow-outs, teeth cleanings, and dispersal of anal glands.
  • CPR-certified.

Cashier/Customer Service Representative

Moana Nursery
Reno
03.2023 - 09.2024
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers in selecting plants, and provided personalized recommendations based on individual needs and preferences.
  • Contributed to a safe working environment by maintaining clean, organized, and hazard-free workspaces throughout the nursery.
  • Handled cash, credit, and debit transactions accurately at the register.
  • Provided friendly customer service, enhancing overall shopping experience at the nursery.

Cashier/Customer Service Representative

Chick-Fil-A
09.2021 - 04.2022
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Maintained store-wide cleanliness efficiently and within the time requirements.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and repeated loyalty.

Education

High School Graduate -

Carson High School
Carson City, NV
06-2022

Skills

  • Cash register operation
  • Animal care
  • Dog behavior monitoring
  • Facility cleanliness
  • Customer service
  • Cpr certified
  • Conflict resolution
  • Cleaning and sanitizing
  • Fast-paced environments
  • Excellent communication skills
  • Team building
  • Pet handling
  • Kennel disinfection
  • Animal Breed Identification
  • Adaptability

Commuting

I am moving locations from Carson City to Reno at the end of July 2025, though inbetween that I still have reliable transportation. Regardless, I commute from Carson City to Reno on a daily basis, so transportation will not be an issue!

Personal Information

Age: 21

Affiliations

  • I graduated from Carson High School in the top 5% of my graduating class.

Timeline

BOH Team Member/Receptionist/Camp Counselor

Camp Bow Wow
09.2024 - Current

Cashier/Customer Service Representative

Moana Nursery
03.2023 - 09.2024

Cashier/Customer Service Representative

Chick-Fil-A
09.2021 - 04.2022

High School Graduate -

Carson High School